Lead Specialist, Protective Services
Job Description
To learn more: https://plc.pearson.com
Our team: Protective Services helps Pearson keep its people, operations, reputation, and business continuity safe across global markets. The team provides practical expertise across safety, security, incident response, travel risk, physical security, and enabling the business to operate confidently in complex and changing environments.
About the Role:
We are looking for a Senior Protective Services Specialist to lead regional Protective Services activity across the US and LATAM. This senior, autonomous role will strengthen Pearson’s preparedness, improve regional coverage, and bring expert safety and security judgement closer to the business.
You will act as the regional authority for Protective Services during US/LATAM business hours, leading incident response, proactive risk work, travel risk activity, and physical security assurance. The role is designed to move Pearson from reactive, UK-centred coverage to a more proactive, globally resilient, and regionally informed model.
Working with a high degree of independence, you will make time-critical, risk-based decisions within Pearson’s global frameworks and partner closely with HR, Legal, Facilities, Cyber, Communications, Real Estate, and regional business leaders.
Key Responsibilities:
Lead regional incident response for US/LATAM during business hours, assessing, coordinating, escalating, and documenting safety, security, regulatory, reputational, and life-safety incidents.
Provide calm, informed, and proportionate judgement during incidents, aligned with Pearson’s global response frameworks.
Partner with HR, Legal, Facilities, Cyber, Communications, Real Estate, business leaders, and external providers to manage incidents and reduce risk.
