Lead Assistant Manager

Lead Assistant Manager
EXL/LAM/13+0720

Digital InsurancePune
Posted On
20 Jun 2025
End Date
04 Aug 2025
Required Experience
5 - 8 Years
Basic Section
Number Of Positions

1

Band

B2

Band Name

Lead Assistant Manager

Cost Code

G0+0730

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

1500000.0000 - 2500000.0000

Complexity Level

Not Applicable

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational
Group

EXL Digital

Sub Group

Insurance

Organization

Digital Insurance

LOB

Digital Consulting Implementation

SBU

Architecture Development

Country

India

City

Pune

Center

IN Pune C4

Skills
Skill

SALESFORCE COM ADMINISTRATION

Minimum Qualification

BCA

Certification

No data available

Job Description
Job Title: Advanced Salesforce Administrator


Location: Noida

Mode of Work: Hybrid

Department: Salesforce Center of Excellence / CRM Team


About the Role:

We are seeking a highly skilled Advanced Salesforce Administrator to manage and optimize large-scale, multi-org Salesforce implementations. This role is critical in maintaining best practices for configuration and development, ensuring smooth deployment processes, enforcing governance standards, and fostering strong business engagement. You will act as the gatekeeper for all development and design changes, driving innovation while ensuring scalability, reusability, and long-term sustainability of the Salesforce ecosyste


Key Responsibilities:

Governance Standards:

Enforce Salesforce development, coding, and configuration standards across all business units.

Act as a gatekeeper for evaluating and approving design and development changes.

Define and manage release governance and deployment strategies across multiple Salesforce instances.

Platform Management Optimization:

Manage and support large-scale multi-org Salesforce environments, ensuring platform stability and performance.

Analyze existing workflows, configurations, and automation processes to recommend and implement improvements for operational efficiency.

Promote and implement reusable components and scalable solutions to reduce technical debt.


Deployment Change Management:

Lead and coordinate deployment activities using tools like Salesforce DevOps Center, Gearset, Copado, or other CI/CD solutions.


Ensure smooth deployment of configuration and code changes between sandboxes and production environments.


Manage version control processes and ensure rollback strategies are in place.


Required Qualifications:

Bachelor’s Degree in Computer Science, Information Systems, Business, or a related field.


Salesforce Advanced Administrator (ADM-211) certification is required.


Additional certifications such as Platform App Builder, Sharing Visibility Designer, or Salesforce Architect certifications are highly desirable.


5+ years of Salesforce Administration experience, with hands-on expertise in supporting large-scale multi-org environments.


Strong understanding of Salesforce Data Architecture, Security Models, Sharing Rules, and Governance Best Practices.


Proficiency in deployment tools (Gearset, Copado, Change Sets, Salesforce DevOps Center) and version control (Git, Bitbucket).


Excellent understanding of Flows, Process Builder, Apex (for reviewing purposes), and Lightning Components configuration.

Experience driving reusable solution components and ensuring platform scalability.


Strong business acumen with excellent communication and stakeholder management skills.


Preferred Skills:

Familiarity with Salesforce Data Cloud, Experience Cloud, and Marketing Cloud integrations.

Hands-On Experience with Agentforce Einstein-AI

Experience with Agile methodologies and working in cross-functional delivery teams.

Exposure to MuleSoft or integration patterns in multi-system environments.


Workflow
Workflow Type

Digital Solution Center Read more