Laptop Technician

Looking for Laptop TechnicianDip in Computer Science, Information Science OR equivalent.Problem-solving skills.Active listening skills.Knowledge of data storage and data recovery.Service-oriented.Exceptional technical expertise.Superior working knowledge of computer systems.Time and task management.Good communication skills.Extensive knowledge of computer software.Provide friendly and helpful customer serviceAssist the client in solving laptop workstation and networking issuesEnter / track activity / user / asset information accurately within trouble ticketing system and Asset Management tool.Perform other duties as assigned by supervisorCommitment to excellence and high standardsStrong organizational skills; able to manage priorities and workflow.Troubleshoot problem areas in a timely and accurate fashion.Maintain and improve quality results by adhering to established processes, procedures and guidelinesRecommend improved procedures Read more