HR Operations Support Manager

Job description
Are you ready to shape the future of HR in a fast-paced, purpose-driven business?

We have an amazing opportunity for an experienced HR Operations Specialist to join us. You’ll play a pivotal role in ensuring the HR function runs smoothly, efficiently and compliantly. Reporting to the HR Director, you’ll provide critical operational support and co-ordinate the day-to-day running of all areas of HR. This includes employee lifecycle administration from onboarding to offboarding along with management of HR systems data and policies compliance. With a keen eye for detail and a fast-paced approach, your flexibility and agility will be key to maintaining high standards of service delivery whilst adapting to the constant evolving needs of the business.

If you are an experienced HR Operations Support Manager, with a background in fast paced tech scales ups, we’d love to hear from you! Can you help us shape the future of Gumtree?

Location: London, hybrid working applies with min 3 days in the office.

About the role:

You’ll join us at a point of reset, following a PE buy out, organisational restructure and interim HR Leadership. We are now looking to build our permanent HR team to oversee the next stage of our growth. It will be a small but mighty team of two looking after all verticals of HR. You’ll own Employee Lifecycle Administration, Payroll Benefits, Policies Compliance, Systems Data, Employee Relations, Absence Management, Recruitment and LD Administration, Internal Communications, Facilities and General People Support. We are a business of just under 100 UK based employees, your role is to ensure consistent, high-quality experience for all employees and stakeholders alike. This is a fantastic opportunity to deliver organisational change and impact in a business with a huge amount of unlocked potential.

Gumtree is an equal opportunities employer, valuing diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants.

What’s in it for you?
• An exciting opportunity to join Gumtree as we embark upon a journey of growth and transformation.
• A business with purpose - we are on a mission to make buying and selling safer, simpler, and more enjoyable.
• A business-critical role that will shape the future of Gumtree and enable our teams to collaborate and deliver success.
• A supportive and collaborative team environment that values authenticity, inclusivity, and data-driven decision-making.
• An excellent salary and perks including annual bonus, private medical, healthcare plan and more!

What are we looking for?
• You’re an experienced HR Generalist with a strong background in HR operations, contract management, HS and internal comms ideally within fast-paced tech scale-ups or SMEs.
• You’ll have a strong knowledge of UK employment law, HR best practices, and compliance requirements along with demonstratable experience in managing complex employee relations issues.
• You’ll be skilled at problem-solving and have a strong analytical skillset including experience building dashboards for HR data and analytics.
• You’ll be agile in your approach and have experience overseeing facilities and operational support functions.
• Strong stakeholder management and influencing skills are essential along with bias for action.
• CIPD Level 3 to 5 is preferred.

About Us

Gumtree is one of the UK’s most popular online marketplaces, connecting millions of people every month to buy, sell, and trade. Our vision is to be the go-to marketplace for the home, making every transaction effortless and secure.

We’re embarking on an exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace where buying, and selling is safer, simpler and more enjoyable for everyone. This is your opportunity to join a dynamic team at the forefront of reshaping a household name for the digital age. Together, we’re redefining how buyers and sellers across the UK connect and trade, building a platform that’s ready for the future.

At Gumtree, we don’t just offer jobs; we offer journeys. We empower our employees to make a personal impact in a trusting, and authentic culture. Experience a passionate team, where high performance and growth are fueled by the power of teamwork and genuine connections.

Join us and play a key role in shaping the future of Gumtree. Read more