Hourly Supervisor

Location
Toronto, ON M2M 2G1
 
Full job description
Job Description
The Patient Food Service Supervisor plans, administers, directs and manages food production, food preparation, food assembly, warewashing and distribution and rethermalization of patient meal trays, complying with the standards established by Aramark Healthcare regulatory agencies and clients in a Rehab Hospital . Leads food service department. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients.


Job Responsibilities
Delivers strong operational performance by executing against Aramark Healthcare, Hospital standards and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents

Drives patient satisfaction and maintains client relationships through rounding. Ensures compliance with food safety, sanitation, and overall workplace safety standards

Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Food Service Supervisors and/or front-line staff regarding food presentation and quality of service

Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to the age of the patient population

Demonstrates accountability for the proper use of patients' protected health information

Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines

Responsible for problem-solving and troubleshooting equipment/systems that you will be dealing with for food production

Responsible for managing schedules

Monitoring productivity timelines in ware washing, assembly, preparation and production area to achieve departmental goals

Ability to engage, motivate and lead teams, resolve team conflicts and work collaboratively to achieve the departmental goals

Strong written and verbal communication skills with the proven ability to clearly define and articulate requirements, priorities, impacts, and solutions

Exceptional organizational skills with the ability to manage competing priorities in a fast-paced, time-sensitive environment with minimal direction

Excellent interpersonal and relationship-building skills; professional, diplomatic and confident with a proven ability to work with individuals across all levels of the organization and external

Qualifications
Associate degree or diploma/2-year food service. Degree in Dietetics, Nutrition, Food Service Management, Hospitality
CSNM Membership is a must-have
Requires minimum 2 years of Patient Food service operations management experience working in a high-volume hospitality environment (i.e., hospital, long-term care home, etc.)
Strong and demonstrated leadership skills to manage teams which includes performance management, making hiring decisions, scheduling, payroll etc.
Ability to work with confidential employee, client and Aramark information
Working knowledge of HACCP in a large volume facility
Ability to communicate (listening, verbal and written) effectively with clients, customers of clients and support staff
Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style
Ability to work rotating shifts, including weekends and holidays in a 7-day operation
Strong working knowledge of Microsoft Office application
Working knowledge of CBORD software

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education
About Aramark
Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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