Financial Operations Officer, AGS Financial Operations Team - APS Level 5

Full job description
Ongoing
Salary: $86 464 to $+1 80+ plus 15.4% superannuation
Canberra, Brisbane, Melbourne, Sydney, Perth AGS Offices
Employment Opportunity

The Financial Operations Officer will work with up to ten people within the AGS Financial Operations Team. As a member of this team you are expected to manage a variety of tasks with competing deadlines, whilst ensuring the team's compliance with AGS standards, processes and KPI's.

This is a unique opportunity to work in a commercially competitive environment with outstanding opportunities and conditions. Tasks include:

First tier help desk for financial management systems (including: 3E, Matter Planning Tool, Concur, CTM, Jira, RPA Processes). This includes problem solving queries to resolution.
Preparation of client invoices and reports, together with any relevant correspondence as required or requested to meet client expectations
Accounts payable and accounts receivable - processing of receipt of payments into AGS, processing vendor invoices / disbursements and the payment of these. Answering, finding solutions and following up any queries.
Credit control – contacting clients as appropriate to ensure the prompt payment of our client invoices. Answering, finding solutions and following up any queries relating to outstanding debts.
Always Adhere to AGS’S National Finance Standards and Financial delegations and ensure that all processing is done in accordance with these.
Recommending, supporting and assisting in the introduction of new business initiatives. Assisting with projects and any ad-hoc tasks as requested.
Manage, maintain and audit AGS financial management system, including client rates, billing and reporting requirements in the systems.
Perform tasks autonomously in accordance with instructions and guidelines.
Identify and assist in facilitating process and system changes, including procedure changes
Identify, implement and present training sessions to the business as required
Understand processes ensuring reviews are regularly undertaken and procedures are maintained to ensure high level client service is always provided.
Provide continuous high level internal and external client support
How you can help us make a difference

The AGS Financial Operations team is a high-performing team where communication, innovation and attention to detail are highly regarded.
If you possess the following skills, we want to hear from you:

demonstrated ability to manage a variety of tasks and competing priorities within tight deadlines
demonstrated experience working within a fast-paced, high performing team.
exceptional customer service skills when liaising with both internal and external stakeholders, ensuring timeliness and accuracy
strong written and verbal communication and the ability to clearly articulate
be outcome driven and have the ability to apply innovative ideas that improve the quality and efficiency of services
experience with a wide range of IT systems, including a variety of financial management systems
be accountable to deliver a high level of service when working under limited direction
Other qualifications: · Experience with use of Elite 3E, Concur, CTM and Pexa, would be desired.

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