Executive Assistant

Job ID: 2+7+3

Location: Bangalore, IN

Area of interest: Business Support, Management Efficiency

Job type: Regular Employee

Work style: Office Working

Opening date: 23 May 2025

Job Summary
Executive assistant services (EAS) Team offers end to end administrative and business planning services virtually whilst operating on a hybrid work model. This will enable individual to work remotely with the Senior Leadership Team, whilst having there is an opportunity created within the office for onsite trainings, picking up and sharing best practices from peers.
Key Responsibilities
Service delivery
Mailbox/Calendar management
o Actively manage service recipient’s mailbox including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses
o Manage any appointment/scheduling conflicts in the best possible ways
o Work closely with stakeholders and ensure that all meetings/appointment details are updated in the service recipient’s calendar, accurately and timely
o Mark leaves, working from home, public holidays as per locations and travel itineraries on the calendar, where appropriate
Meeting/Event management
o Prepare and coordinates meetings including publishing agenda and recording minutes/actions accurately
o Coordinate weekly huddle and track action (follow-up to ensure closure of outstanding actions)
o Where required, pre-book meeting facilities (rooms or communication software such as video or audio-conferencing facilities)
o If participants include external parties for physical meeting appointments, ensure there is a local support to meet-and-greet visitors and abide by local protocols
o Actively participate in all staff engagement activities organised by team members and assist in coordinating activities to make an event successful
Travel Expenses management
o Plan itinerary appropriately to ensure sufficient buffer for touch-down and departure for traveller
o Always choose the Bank’s or Company’s preferred airlines, rails, hotels and transfer options
o Ensure travel-related documents are prepared ahead (including VISA/immigration requirements, etc)
o Be available to support anytime during travel to assist in last minute requests, if any
o Check for traveller’s preferences (such as room type, bed type, smoking/non-smoking needs, dietary restrictions, allergies, etc) and make necessary arrangements accordingly
o Prior to travel, ensure detailed agenda is provided to traveller, including landmarks, contact persons and references ahead of traveller’s itinerary.
o Review and validate any travel and expenses claims submitted for approval
o Collect all relevant receipts from service recipients or requester
o Check bills are as per the Group’s Travel Expenses or related financial guidelines
o Scan and file all records in softcopy, whilst ensuring details of expenses are recorded in order
o Enter details in the system with correct code and descriptions; submit for approval and follow-up till completion (approval), providing clarifications as required to claims approver (or approver’s delegate)
o Proactively guide service recipients or requester about limits as per Bank’s travel and expense policies, before expenses are incurred
o Ensure adherence to budget plans, as required
Skills and Experience
Microsoft Office applications, including Outlook (eMail), Word, EXCEL, Powerpoint, Chrome, SharePoint, etc
Business correspondence skills with excellent proficiency of English – written and spoken
Typing and/or short-hand – reasonable typing speed to record dictation; with excellent accuracy to produce well document and accurate set of meeting minutes
Experience in handling and hosting Blue jeans and Microsoft teams calls, meetings
Qualifications
Bachelor’s Degree / Graduates from a recognised university.
3 – 7 years of relevant work experience as an Executive Assistant, Personal Secretary Administrative Assistant in an international firm preferred.
Any secretarial course / certification will be an added advantage
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About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
www.sc.com/careers

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