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Job details
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Pay
$185,000 - $205,000 a year
Job type
Full-time
Benefits
Pulled from the full job description
Cell phone reimbursement
Employee assistance program
Flexible schedule
Health savings account
Internet reimbursement
Paid holidays
Paid parental leave
Full job description
DIRECTOR OF SALES OPERATIONS
US REMOTE; DRAPER, UT, MOUNTAIN VIEW, CA; RALEIGH, NC
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
Our Director of Sales Operations is not just a seasoned professional; they are a visionary leader at the forefront of enhancing sales efficiency and driving Egnyte's revenue engine. As we scale, you will operate at the intersection of strategic leadership and hands-on sales operations expertise, leading initiatives that directly impact our aggressive growth targets.
WHAT YOU’LL DO:
End-to-End Sales Process Excellence
Analyze and optimize complete sales lifecycle from lead hand-off/prospecting through deal closure across multiple sales motions
Design flexible systems and processes optimized for a complex GTM motion (vertical, self-serve/direct/partner, new logo and upsell/cross-sell, small–enterprise, private/government)
Drive and implement territory planning, quota management, and ROE strategies for global sales organization
Drive sales methodology adoption and process compliance
Multi-Motion Sales Operations
Develop and optimize processes for vertical GTM strategies across AEC, Financial Services, and Life Sciences markets
Coordinate operational workflows between direct sales and channel/partner sales motions
Design scalable processes that accommodate deal complexity from sub-$10K SMB to $1M+ enterprise and government contracts
Ensure seamless integration between new logo acquisition and customer expansion sales activities
Sales Technology Leadership
Collaborate with cross-functional teams to manage Salesforce configuration and optimization
Partner with cross-functional teams on sales technology integration and functionality
Lead evaluation and deployment of new sales technologies to enhance team productivity and revenue generation
Ensure data quality and reporting accuracy across all sales systems and multiple sales motions
Data-Driven Performance Management
Utilize advanced data analytics to provide insights into sales performance, trends, and optimization opportunities
Develop and present regular reports to senior management highlighting key performance metrics across all sales motions
Establish and monitor sales KPIs including quota attainment, pipeline health, and deal velocity by segment and motion
Drive continuous sales productivity improvements through process and technology optimization
Forecasting Planning Excellence
Collaborate with sales leadership to develop accurate sales forecasts and annual plans
Monitor performance against forecasts and implement adjustments as needed across global teams
Partner with Revenue Analytics team on predictive modeling and sales intelligence
Support strategic planning for vertical market expansion and international growth
Cross-Functional Collaboration
Work closely with Marketing Operations, Customer Operations, and Partner Operations teams
Ensure alignment of sales operations with overall business objectives and revenue goals
Facilitate seamless handoff processes between marketing, xDR, Sales, and Customer teams to ensure optimal customer experience
Coordinate with Finance on commission plan administration and revenue recognition processes
Sales Enablement Partnership
Partner with Sales Enablement team on strategy development and implementation
Ensure operational processes are effectively communicated and adopted by sales teams through enablement programs
Collaborate on training content to drive process compliance and methodology adoption
Coordinate with Sales Enablement to optimize onboarding and ongoing sales team development
Team Leadership
Lead and develop team of Sales Operations professionals
Foster a culture of continuous improvement and operational excellence
Develop talent pipeline and career progression paths for operations professionals
Drive cross-functional collaboration and stakeholder management
YOUR QUALIFICATIONS:
Experience Leadership
7-10 years in Sales Operations with 3+ years managing high-performing teams
Proven experience as a successful Director of Sales Operations or similar leadership role in B2B SaaS
Track record of scaling sales operations through $200M+ ARR growth phases
Experience with complex sales environments including multiple segments and international operations
Technical Analytical Skills
Expert-level Salesforce administration and Salesforce CPQ implementation experience
Proficiency with Tableau or other advanced BI platforms; strong business intelligence experience required
Advanced data analysis skills with ability to derive actionable insights from complex datasets
Experience with sales technology integration, reporting platforms, and data visualization
Strong analytical and problem-solving skills with focus on data-driven decision-making
Strategic Capabilities
Demonstrated ability to optimize end-to-end sales processes across multiple sales motions (vertical GTM, channel/partner, new logo, expansion)
Experience designing flexible systems and processes for diverse market segments from SMB to Enterprise
Proven track record managing global sales operations and complex deal environments including government sales
Understanding of subscription business models, land-and-expand strategies, and partner channel coordination
Experience in compensation plan design and cross-functional collaboration with Sales Enablement teams
Communication Collaboration
Excellent communication and collaboration skills across all organizational levels
Ability to influence and drive change in complex, cross-functional environments
Strong presentation skills with experience reporting to senior leadership
Experience facilitating alignment between sales and other departments
What Success Looks Like
Sales team consistently exceeds quota targets with improved efficiency metrics across all sales motions
Forecast accuracy within 5% variance by week 6 of quarter
Sales cycle optimization and deal velocity improvements across SMB through Very Large Organizations
Effective cross-functional collaboration with Marketing, all Sales functions, Finance, and Customer teams
Seamless integration between direct sales, channel partners, and customer expansion processes
Effective collaboration with Sales Enablement team resulting in high process adoption rates
High-performing, engaged sales operations team with low turnover
COMPENSATION:
Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $185k - $205k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.
BENEFITS:
Competitive salaries and comprehensive benefits
Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
Paid holidays and sick time
401(k) Retirement Plan (Traditional, Roth and Mega Backdoor Roth)
Health Savings Account (HSA) with a generous employer contribution
Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
Gym, cell phone, and internet reimbursement
Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
Modern Health, a wellness benefit that offers 12 therapy and 12 coaching sessions for employees and dependents
Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
Your own Egnyte account with lifetime access
Equal Employment Opportunity
Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Commitment To Diversity, Equity, and Inclusion:
At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.
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