BPO Non Voice Process Executive

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TECH SMC SQUARE INDIA PRIVATE LIMITED


Manager - Business Process Automation
TECH SMC SQUARE INDIA PRIVATE LIMITED • Pune, Maharashtra • via IIM Jobs
2 days ago
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
Ecolab is seeking a Business Process Automation/Analysis Manager within the company's Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies.

The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization.

Location: The position is based in our office in Pune.

Shift: UK Shift, 12 to +pm.

Work Situation: Hybrid, in office 3 days a week.

What You Will Do

- Manages and supports team of Business Analysts.

- Responsible for project portfolio and successful delivery of all prioritized projects.

- Identifies organizational barriers; works with Global Capability Owners and Delivery Leads,

Service Excellence COE, Digital resources, respective functional managers, and/or Process

Leaders to recommend and implement solutions.

- Assesses and critiques resources for projects.

- Participates in project selection and prioritization process, determines benefits,

recommends resources/team members.

- Coordinate activities and project evaluations to support Global End-to-End Process and

Technology Council meeting.

- Responsible for timely project results, tracks improvements, ensures control, and

maintains accountability.

- Coaches and mentors operational teams in project management and business analysis (as

needed).

- Seeks out and quantifies process and technology driven improvement opportunities.

- Assesses and identifies risk to fulfill the defined objectives.

- Organizes, plans, reviews, and communicates status of projects managed within portfolio

to leaders and stakeholders.

- Trains and mentors project team members in project management methodologies.

- Responsible for driving adoption and ongoing monitoring of solutions to ensure they

maintain delivered benefits and efficiencies.

- Networks with internal/external resources to bring best practices to the

projects/organization.

- Models operational excellence, visibly demonstrating leadership/change management

behaviors.

Minimum Qualifications

- Ability to communicate well and translate between business processes and technology

requirements and teams.

- Formal project management experience or proven skills, preferably in Technology, Finance or Business Services.
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Wns Global Services Private Limited


BPO Non Voice Process Executive
Wns Global Services Private Limited • Pune, Maharashtra • via Job Hai
₹15K–₹25K a month
Full–time
Apply directly on Job Hai
Job description
• Inform customers about product services
• Handle inbound outbound calls
• Understand customer's need solve queries
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Non Voice Process Executive job
Please go through the FAQs to get all answers related to the given BPO Non Voice Process Executive job
• What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
• How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 5 working days.
• Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., WNS GLOBAL SERVICES PRIVATE LIMITED.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 10 BPO Non Voice Process Executive at WNS GLOBAL SERVICES PRIVATE LIMITED
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Rotational Shift.

Candidates can call HR for more info. Read more