Customer Support Engineer

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Support Engineer

YOUR ROLE AND RESPONSIBILITIES:
• To execute Bayer Radiology (devices) and Service initiatives
• To implement and help achieve the Bayer Radiology (devices) and Service set objectives and goals
• To activate strategies, assist, organize service, Service Marketing and support Product Registration activities in India (This would change as per the location)
• Execute an efficient Service support and provide Technical, Operational, Service and Product training to OEMs and customers in India (As per location)
• Ensure good communications with Bayer Radiology regional office and countries, OEMs and customers
• Support and help resolve problems, update and upgrade customers
• Act as Bayer Radiology office’s main contact for any Technical Services requirements
• To perform in product’s evaluations, new product releases, product launches and product registration requirements
• To assist in distribution management
• To attend company held or organized training for the purpose of job updating, upgrading and certification

WHO YOU ARE:
• Bachelor’s degree in Electronics or Biomedical Engineering
• At least 2-3 years’ experience in medical device business and managing Service for third party distributors
• Excellent communication skills; customer focus; ability to deal with ambiguity and conflicts
• Strong focus on achievement of goals and ability to work across functions

Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext.

Please don’t rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”.

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YOUR APPLICATION

Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination.

Location:
India : Rajasthan : Jaipur

Division:
Pharmaceuticals

Reference Code:
837864

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