customer service representative -

Profile insights
Here’s how the job qualifications align with your profile.
Licences

Driving Licence

Do you have a valid Driving Licence licence?
Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel
+ show more

Do you have experience in Microsoft Word?
Languages

English
 
Job details
Here’s how the job details align with your profile.
Pay

$43,206.40–$52,102.14 a year
Job type

Permanent

Full-time
Shift and schedule

Overtime
 
Location
Kentville, NS
 
Benefits
Pulled from the full job description
Dental care
Extended health care
Life insurance
Vision care
 
Full job description
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week
Education:
Expérience:
Education
No degree, certificate or diploma
Work setting
Public sector
Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Maintain and manage digital database
Answer clients' inquiries and provide information
Computer and technology knowledge
Database software
Internet
MS Excel
MS Outlook
MS Word
Security and safety
Bondable
Criminal record check
Transportation/travel information
Valid driver's licence
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Overtime required
Tight deadlines
Work under pressure
Repetitive tasks
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Experience
1 to less than 7 months
Health benefits
Dental plan
Disability benefits
Health care plan
Vision care benefits
Financial benefits
Group insurance benefits
Life insurance
Pension plan Read more