Customer Service Representative - Bangalore (Work from Office) Start: May/June classes

Please Note:
English language proficiency is required for this role.
This is a full-time, work from office role.
This requires a U.S. schedule - India Night shift
MEGA JOB FAIR WALK IN AT BANGALORE OFFICE

Walk In Interviews:
Monday to Friday
4:00 PM to 8:00PM IST

Address:
Transworld Systems Inc.
Block 12B, Pritech Park,3rd Floor,
SEZ Survey No 51-64/4,
Bellandur,Village. Bldg +A Rd,
Bengaluru –Karnataka 560103

Contact: Nirmala ++1-XXXXXXXXXX

TSI Recruitment :
Kindly carry your Updated resume and Photo ID proof.
Meet: HR – Abusufiyan

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location: This is a Work from Office position and location is Bangalore at
3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg +A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103

Compensation: INR : ₹2,00,000.00 -₹3,60,000.00 per year
Shift: Night / Days Off: Saturday and Sunday

Build Your Future! Come join our thriving team as a Voice Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?
Transport Facility
Paid training
Team-oriented work environment
Growth opportunity
Comprehensive benefits package available: including medical, paid time off and paid holidays!
Transportation provided
Working 5 days/week

In This Role, You Will:

All of our agents manage outbound/ inbound calls from customers regarding any of the following:

Functional/operational:
Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
Follow up phone call with a designated contact person at the insurance company.
Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.
Key Result Areas :
Make atleast +5 calls a day
Obtain a quality score of +8% or above

Ideal Candidate Qualifications:
Bachelors Degree preferred
Ability to read, write and speak English fluently, clearly and with a neutral accent.
Good analytical skills, cognitive skills.
Good computer typing at the same time talking over the phone.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

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