Budtender - Retail Associate

**Position Summary:**

Are you passionate about cannabis and committed to delivering exceptional customer experiences? Join our dynamic team as a Budtender! Our ideal candidate is energetic, kind, insightful, and has an extensive knowledge of cannabis. As a Budtender, you'll play a vital role in assisting guests, clients, vendors, and management while supporting the day-to-day operations of our store. Your responsibilities will include providing top-notch customer service, processing transactions, and continuously learning about cannabis products to help our customers make informed choices.

**What You'll Do:**

**Customer Service and Sales:**

- Greet every customer with a bright smile and enthusiastic, “Hello! Welcome!”

- Put the customer first by prioritizing their needs over other tasks.

- Collaborate closely with the dispensary store manager and assistant store manager to ensure smooth operations.

- Address all customer questions, concerns, or suggestions, and escalate issues to management when necessary.

- Keep our facility compliant and sparkling clean, completing all side work every shift.

- Offer outstanding service to vendors, patients/customers, and caregivers, making their experience memorable.

- Create a tidy, safe, and inviting store environment that enhances the customer experience.

- Commit to the high customer service standards set by our company.

- Engage in insightful training sessions provided by the company, and take charge of your own product knowledge journey.

- Stay updated about all products in-store, so you can confidently assist customers and patients.

- Keep the sales floor well-stocked and the store in great shape.

- Foster a positive, customer-centered work atmosphere while complying with established policies.

- Ensure product labels are always facing out and arrange items in an eye-catching manner.

- Accurately barcode all products and contribute to achieving daily sales goals.

- Be ready to tackle additional tasks as they arise.

**Cash Handling and Point of Sale:**

- Master the Point of Sale (POS) system to keep things running smoothly.

- Handle cash transactions accurately and apply discounts with ease.

- Keep precise data entries for inventory control, ensuring everything is accounted for.

- Process customer payments like a pro, issuing receipts, refunds, credits, and change with a smile.

- Operate the cash register, meticulously tracking prices and taxable items.

- Stay in the loop on promotions and specials to keep customers informed.

**Minimum Requirements:**

- Must be at least 21 years old.

- Ability to pass a comprehensive background/Live Scan check.

- Adhere to Employee Handbook policies without exception.

- High school diploma or GED is not needed.

- Previous retail experience is a plus; cannabis sales experience is even better!

- Proficiency in point-of-sale cashier systems is a must.

- Strong general math skills, including addition, subtraction, multiplication, and division, along with currency handling abilities.

- Able to lift up to 50 lbs independently.

- Can sit, stand, stoop, crouch, reach, and lift for extended periods, ensuring you’re ready for action.

- Must be able to stand for at least 4 hours straight.

**Desired Skills and Qualifications:**

- Exceptional relationship-building abilities that foster connection.

- A strong member service mindset—putting customers first is your motto.

- Energetic and driven, with a passion for helping others.

- Ability to build strong, meaningful, long-term relationships.

- Effective communicator, both verbally and in writing.

- A dedicated team player who thrives in a collaborative environment.

If you're ready to be a part of an exciting and rewarding journey in the cannabis industry, we want to hear from you! Join us and help create unforgettable experiences for our customers. Apply today!

Job Types: Full-time, Part-time

Pay: $17.81 per hour

People with a criminal record are encouraged to apply

Work Location: In person Read more