Job Requirements
Roles and Responsibilities
• The candidate should be able to do Root cause Analysis for forced outages and Work closely with global project/ commissioning/ maintenance teams to understand meet customer requirements on time. The candidate should be able to simulate requisite system conditions on lab test set-up for resolving technical issues. The successful individual in this position would have deep understanding of the EX2100e/LS2100e/MarkVIe Control systems as well as the the sub-systems interact with the control system to deliver optimum value to the customer. The position will also offer ample opportunities to directly interface with customers and commercial entities.
• Provide Technical leadership on customer issue resolution while meeting critical business metrics on quality, timeliness productivity, driving communication across interlacing with regional product services.
• Provide startup commissioning support, responsive issue resolutions resourcefully pooling the right support across engineering while the commissioning / outage in progress, with occasional travel to customer sites as needed
• Proactively engage with stake holders to provide issue resolution, collaborate with the other cross-functional engineering teams to ensure successful smooth outages.
• Drive the ER case resolutions, engage regional product support to drive customer experience, analyze deep dive escaping defects for root causes, suggest partner with CTHs for – NCR / RCAs for CST process improvements simplification needed for efficient and low CoPQ executions
• Demonstrate strong GE Beliefs and customer centric culture every day
Work Experience
Required Qualifications
• Bachelor’s degree or M-Tech in Electrical Engineering
• 2-4 years of experience on EX2100e/LS2100e/MarkVIe Control systems
• Willing to work off hours and weekends to support emergency issue resolution.
• Impactful interpersonal networking skills, proven ability to influence
• Willing to work in a collaborative agile environment in a global matrix organization
• Comfortable dealing with ambiguity, uncertainty with willingness to be challenged
• Experience and willingness to travel to customer sites to support commissioning or issue resolutions, when such need arises
Desired Characteristics
• Strong technical aptitude, including applicable engineering tools and systems.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Experience working with field data and information.
• Knowledge of turbine, generator and auxiliary equipment including their interfaces to the control system
• Candidate should be ambitious, smart worker, self-starter, who delivers results with minimal supervision
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