Job Summary: We are seeking a dynamic and client-focused Client Servicing Executive to join our team at Vertex Events LLP, a leading event management company. The ideal candidate will be responsible for managing client relationships, ensuring the smooth execution of events, and delivering exceptional service. This role requires a blend of strong communication skills, effective problem-solving abilities, and the capacity to work collaboratively within a team.
Key Responsibilities
• Client relationship management: Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process.
• Event coordination: Collaborate with internal teams to plan and execute events, ensuring all client requirements are incorporated and delivered with high standards.
• Problem solving: Quickly address any issues or challenges that arise during the planning or execution phases, ensuring minimal disruption to the client’s experience.
• Team collaboration: Work closely with the event management, production, and creative teams to ensure seamless delivery of services.
• Feedback and reporting: Collect client feedback post-event, providing detailed reports and insights to improve future events and client satisfaction.
• Client communication: Maintain regular communication with clients, keeping them informed about event progress and any necessary adjustments.
About Company: We are an established event company specializing in organizing and executing a wide range of events throughout India, including corporate conferences and trade shows.
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