Associate Manager - Dynatrace

Location
Macquarie Park NSW
 
Benefits
Pulled from the full job description
Opportunities for advancement
 
Full job description
Job Description:

Come and join our team!!!

As a Dynatrace Consultant, you will help customers optimise their IT environments and digital experiences by delivering high-quality observability and monitoring solutions using the Dynatrace platform. You will work on a variety of client-facing projects, including new implementations, environment optimisation, integrations, and ongoing enhancements.

This hands-on role focuses on designing, configuring, and delivering Dynatrace solutions that drive measurable business and IT outcomes. You’ll collaborate with other skilled consultants, architects, and industry experts to deliver exceptional customer experiences and successful outcomes.


The right candidate will also have the opportunity to work closely with the sales, pre-sales teams to identify and progress customer opportunities. This role can be based in Sydney or Melbourne.

What's on offer:


Work with like-minded consultants and architects to deliver innovative solutions across multiple, diverse industries
An excellent remuneration package commensurate with the level of experience and contribution to the growth of the company
The opportunity to work with some of Australia's largest enterprises on complex projects leveraging Dynatrace Observability Platform to deliver business outcomes
Structured career advancement opportunities within DXC’s growing Observability practice.
Structured internal career advancement opportunities
Be part of a specialised product focus group, with opportunities to work alongside DXC Microsoft/SAP/Oracle/Salesforce delivery teams and leveraging DXC Global ServiceNow business groups
Be part of a supportive team which supports your career development and success through highly collaborative breakout sessions allowing you to enhance your skills and share knowledge
Part of team that encourages and incentivises out of the box thinking, innovation to drive products and services within the Dynatrace ecosystem
Exposure and opportunity to work in digital and business transformation
What you will need to succeed:


5+ years’ experience in IT performance monitoring, observability, or APM, including at least 2+ years working with Dynatrace.
Proven ability to design and implement Dynatrace monitoring solutions across applications, infrastructure, and cloud environments (AWS, Azure, GCP).
Hands-on experience with Dynatrace OneAgent, dashboards, Davis AI, and problem analysis.
Knowledge of integrations and automation, including linking Dynatrace with ITSM tools (e.g., ServiceNow), CI/CD pipelines, and cloud services.
Strong skills in troubleshooting application and infrastructure performance issues, including root cause analysis.
Experience working with stakeholders to gather requirements, deliver workshops, and present actionable insights to both technical and non-technical audiences.
Ability to work effectively both independently and as part of a team in fast-paced, client-facing environments.
Relevant certifications (e.g., Dynatrace Associate or Professional) are highly desirable.
Excellent communication, time management, and problem-solving skills.
Understanding of agile project delivery methodologies.
Why DXC

The DXC Global ServiceNow business group draws on our experience as a strategic partner to deliver innovative models that automate and optimise workflows and processes across enterprise and accelerate technology driven business transformations.


Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. Our teams are spread across multiple geographies delivering a broad range of customer projects. This role requires working at customer sites /office.


DXC Culture Benefits


DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration, benefits, training and career opportunities - as well as a culture that demonstrates and recognises that our staff are our most important asset.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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