ASSISTANT MANAGER - EVENT SERVICES

Summary

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Park Hyatt Sydney is recruiting for a professional Assistant Manager to join our Event Services team. Join us to redefine luxury.

The main duties and responsibilities for this role will include the following, but not limited to:

Assists the Events Manager in efficiently managing the outlet according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Sydney's standards of performance.
Liaises with Kitchen department on a daily basis, regarding the operation and quality control.
Assists in conducting monthly and bi-annual inventory checks on all operating equipment and supplies.
Handles guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Events Manager if no immediate solution can be found and assure follow up with guest.
Assists to maximise the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching and mentoring.

Qualifications

To be considered for this role the candidate should possess the following:

Minimum of 2 years experience as Events Supervisor in a 5 star hotel or large restaurant with good standards, preferably with experience in luxury international brands.
Holds a diploma or degree in Hospitality Management specialising in Food and Beverage Management
Previous experience in a leadership role.
Comprehensive knowledge of business needs and productivity requirements.
Excellent customer service and interpersonal skills.
Well developed computer skills.
Effective trainer, experienced in the delivery of core skills and group training.
A passion for service and the ability to connect with and care for others.
Working at Park Hyatt Sydney will include:

Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
Access to complimentary and discounted Hyatt accommodation worldwide
Access to internationally recognised learning and development programs and opportunities
Access to an employee assistance program and paid family leave benefits
Being part of a diverse and inclusive team, passionate about their work
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com

If you are looking for a fulfilling career, please apply now.

This is not your typical career opportunity.

This is the Hyatt Touch. Read more