Application Support Specialist, Finance and Administration

Job description
RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact humanresources@rrc.ca.

Application Support Specialist

Finance and Administration

POSITION TYPE: Full-Time Position Available

SALARY: $51,573 - $72,573 per annum

POSITION LOCATION: Notre Dame Campus (Winnipeg, MB)

At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. First consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. First consideration will also be given to internal applicants. For more information about our hiring practices, please visit: www.rrc.ca/hr/work/hiring-process/.

Employment support is available to both internal and external candidates who self-identify as Indigenous (First Nations, Métis, or Inuit) seeking employment at Red River College Polytechnic. For guidance on the application process, interview preparation, or to discuss accommodation needs, applicants are invited to contact our Indigenous Recruitment Consultant at Indigenoustalent@rrc.ca.

ELIGIBILITY LIST: This competition may be used to establish a 6 month eligibility list of qualified candidates for future vacancies.

DUTIES

Reporting to Manager, Business Systems, the Application Support Specialist is responsible for providing support and maintenance of business applications, technologies and processes for the Finance and Administration portfolio. This position will require the ability to diagnose and troubleshoot business systems issues, as well as effectively communicate with users to ensure they can access and utilize systems effectively. The Application Support Specialist will work closely with business stakeholders to implement and maintain business applications and processes, as well as provide training and support to end users.

REQUIRED QUALIFICATIONS
• Completion of a post-secondary diploma program with a focus on Supply Chain Management, Business Administration, Information Technology, or related field; or equivalent combination of education and experience
• Experience in a service management or customer support role in the area of supply chain management, information technology and/or finance
• Experience in systems implementation, administration, training, maintenance, and data integration.
• Experience in using ERP applications or similar business applications
• Demonstrated progressive experience in Supply Chain Management, or Business Administrative Systems roles
• Excellent relationship building abilities with customer-driven approach when working with diverse business stakeholders internally and externally
• Strong interpersonal and verbal communication skills to work with stakeholders in a persuasive and influential way to provide support and guidance regarding Supply Chain and Finance processes and procedures
• Strong problem-solving skills required to provide recommendations or resolutions to complex issues
• Effective writing skills required to write guiding materials and update a variety of documents
• Excellent organization abilities to triage, prioritize and execute on competing workflows and anticipate obstacles
• Self-motivated and attention to details when planning, tracking and monitoring work progress and data
• Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement

ASSET QUALIFICATIONS
• Knowledge in the areas of supply chain and associated business systems
• Knowledge of Change Management Principles
• Experience in a post-secondary or public sector environment

CONDITIONS OF EMPLOYMENT
• Applicants must be legally entitled to work in Canada
• This position may be required to work evenings and/or weekends
• This position may be required to work overtime
• Incumbent must provide a current and satisfactory Criminal Records Check

Please note that applicants internal to Red River College Polytechnic must apply through My Portal on HRIS Unlimited.

RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives. Read more