Accounting Software Support Specialist

Accounting Software Support Specialist
View all jobs
Auckland CBD, Auckland
Financial Accounting Reporting (Accounting)
Full time
Career Growth Opportunities + Flexible Working
Posted 6d ago

Kia Ora,

It’s an incredibly exciting time to join PwC New Zealand. We’re investing in the digital upskilling of all our staff, putting technology at the forefront of our solutions. Put your skills to work in new and unexpected ways, powered by the latest technology.

Ngā Kōrero mo tēnei tūranga / About the role

We have an opportunity in Tāmaki Makaurau / Auckland for an enthusiastic individual to kick start their career in financial technology as an Accounting Software Support Specialist in our Value Financials team. We are known for delivering cutting-edge financial reporting solutions and this role will be at the heart of our operations, blending both innovation and client interaction.

You'll be involved in developing our financial reporting tool and providing top-tier support to our impressive client base. Troubleshooting and resolving issues will be part of your day to day through phone and email support - full training will be provided for our successful candidate!

Key responsibilities:

Develop our in-house tool and assist clients by guiding them through issues step by step
Help shape the software's future by contributing to new features and enhancements
Dive into the world of agile, test-driven software architecture and development, refining your skills and staying updated with the latest trends
Flex your problem-solving muscles as you understand clients' needs and customise the software to perfection

Ngā pūkenga kei a koe / Skills and experience

Basic Accounting knowledge to understand our clients' financial world
Previous customer service or help desk experience to handle client needs
A genuine passion for software, backed by a willingness to learn
Proficiency in MS Excel, with bonus points for Javascript, MYOB and Xero familiarity
Adaptability and a proactive attitude

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

Unrivalled level of access to industry expertise, both locally and through our wider global network of member firms, where you’ll be enabled by cutting-edge technology.
A cash contribution to enable you to set up your home work space. One way we support your flexible working.
An annual cash contribution to spend on items or activities that support your wellness.
PwC shows care to employees by providing life and income protection as part of our total remuneration package.
Inclusive 18 weeks paid parental leave policy for all parents - mums, dads, caregivers with no minimum service!
Enhanced leave capabilities - an opportunity to purchase additional leave and two staff recognition days available each year.
Opportunities, training resources and in-role time to contribute to solving community and societal issues through the PwC Foundation's core programmes aimed at child wellbeing through education (Toitoi and FLiP) and governance roles for not for profit organisations (On Board).
Digital upskilling through our Digital Academy.

Mo te aha tāu e tatari ana? / What are you waiting for?

At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit: https://www.pwc.co.nz/careers.html

Please note that we will no longer accept applications after 16 October.
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