Head of HR People

Operational HR Management

Responsible for the line management of the QTS HR People team and subsequently ensuring the delivery of a proactive and professional service by the function to all QTS staff.
Fosters a team culture that values partnership working, responsiveness, and continuous learning.
Ensures the provision of a consistent, efficient, and high-quality HR and People service across the QTS employee lifecycle, including recruitment, onboarding, performance, development, and exit.
Oversees the production of, and adherence to, QTS’s HR People policies, procedures, and employee handbooks, in conjunction with the HR Business Manager.
Oversight for ensuring the timely management of employee relations (ER) cases, ensuring timely and legally compliant outcomes that balance fairness and organisational needs.
Able to independently produce job descriptions and person specifications for all levels of the organisation, and develop others ability to do so.
Works closely with the QTS HR Business Manager to monitor and report on key workforce KPIs and metrics. Including, but limited to, sickness absence, establishment profile, turnover, time to hire, and staff engagement.
Lead on internal audits and responds to external regulatory reviews and freedom of information (FOI) requests related to the QTS HR people function. Read more