NSW Senior Case Manager National RTW Coordinator

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Marketing Executive Jobs
1 month
Australia
New South Wales
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ID: 911136
Published 1 month ago by Procare Group
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Sydney, New South Wales, Australia
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profile insights
Here’s how the job qualifications align with your profile.
Skills

Time management

Legal drafting

Case management

Communication skills

Do you have experience in Time management?
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
 
Benefits
Pulled from the full job description
Employee assistance program
Opportunities for promotion
Work from home
 
Full job description
Join a leading National provider!
Unique opportunity to work in a highly experienced team!
Casual position with progression into a permanent role

Due to our continued growth and increasing client base, we are seeking expressions of interest to work in a dual role as a Case Manager and RTW Coordinator.

Working within our Claims Consulting team, day to day you will be:
Providing quality case management within the Australian jurisdictions for Workers Compensation
Supporting people to recover and RTW and pre-injury activities for both work related and non work related injuries
Working to implement return to work plans in the workplaces, supporting workers as they recover at work
Assisting employers to meet their obligations as required under Workers Compensation legislation
Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.
The Position:
This is a unique dual role working as a Senior Case Manager in the Self Insurance industry whilst also managing RTW cases across a range of clients
Casual position initially is preferred with the view to transition into a permanent part time/full time position as the position and demand grows
NSW based candidate preferred, however interstate applications are welcome if application has both skill sets of RTW and case management
Flexibility with hours and working from home, however able to complete onsite work as requested
Working in a team of skilled professionals in all things return to work and case management.
About You:
Mandatory: minimum 5 years case management experience in NSW scheme
Experience working within self-insurance (highly regarded)
RTW coordination experience
Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment, Injury Management Planning and legal proceedings
A current Police Clearance (or willingness to obtain)
Excellent time management skills
Independent working with ability to fit into multiple different work scenarios and clients
Strong communication skills both written and verbal
Strong attention to detail, critical thinking problem solving
A sense of urgency in day to day activities
Honesty, integrity, a good team attitude positive approach.
Why Procare?
Combination of work from home and onsite work as requested
Access to our external employee assistance program
Equipment provided including laptop and iPhone
A thorough induction program
Our commitment to your work-life balance combined with a genuine and friendly working culture
Flexible working options including working from home regularly
Regular staff celebrations, charity involvement and awards events
Ongoing opportunities for career progression across a successful and growing business.
Day to day you will be:
Working across both case management and RTW cases
Working to implement both Case Management legislative requirements and return to work plans in the workplace, supporting workers as they recover at work
Assisting employers to meet their obligations as required under Workers Compensation legislation
Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.
Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. Our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

If you would like an exciting new opportunity, have the drive to succeed and take pride in providing a high quality service, this would be a fantastic opportunity for you!

For more information, check out our website www.procaregroup.com.au or contact our careers team careers@procaregroup.com.au.

Send in your application via the link with your CV and cover letter. We welcome all applications that meet the experience criteria regardless of whether you are seeking a casual, part time or full time position (please address desired position in your cover letter).

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.
  Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

profile insights
Here’s how the job qualifications align with your profile.
Skills

Time management

Legal drafting

Case management

Communication skills

Do you have experience in Time management?
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
 
Benefits
Pulled from the full job description
Employee assistance program
Opportunities for promotion
Work from home
 
Full job description
Join a leading National provider!
Unique opportunity to work in a highly experienced team!
Casual position with progression into a permanent role

Due to our continued growth and increasing client base, we are seeking expressions of interest to work in a dual role as a Case Manager and RTW Coordinator.

Working within our Claims Consulting team, day to day you will be:
Providing quality case management within the Australian jurisdictions for Workers Compensation
Supporting people to recover and RTW and pre-injury activities for both work related and non work related injuries
Working to implement return to work plans in the workplaces, supporting workers as they recover at work
Assisting employers to meet their obligations as required under Workers Compensation legislation
Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.
The Position:
This is a unique dual role working as a Senior Case Manager in the Self Insurance industry whilst also managing RTW cases across a range of clients
Casual position initially is preferred with the view to transition into a permanent part time/full time position as the position and demand grows
NSW based candidate preferred, however interstate applications are welcome if application has both skill sets of RTW and case management
Flexibility with hours and working from home, however able to complete onsite work as requested
Working in a team of skilled professionals in all things return to work and case management.
About You:
Mandatory: minimum 5 years case management experience in NSW scheme
Experience working within self-insurance (highly regarded)
RTW coordination experience
Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment, Injury Management Planning and legal proceedings
A current Police Clearance (or willingness to obtain)
Excellent time management skills
Independent working with ability to fit into multiple different work scenarios and clients
Strong communication skills both written and verbal
Strong attention to detail, critical thinking problem solving
A sense of urgency in day to day activities
Honesty, integrity, a good team attitude positive approach.
Why Procare?
Combination of work from home and onsite work as requested
Access to our external employee assistance program
Equipment provided including laptop and iPhone
A thorough induction program
Our commitment to your work-life balance combined with a genuine and friendly working culture
Flexible working options including working from home regularly
Regular staff celebrations, charity involvement and awards events
Ongoing opportunities for career progression across a successful and growing business.
Day to day you will be:
Working across both case management and RTW cases
Working to implement both Case Management legislative requirements and return to work plans in the workplace, supporting workers as they recover at work
Assisting employers to meet their obligations as required under Workers Compensation legislation
Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.
Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. Our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

If you would like an exciting new opportunity, have the drive to succeed and take pride in providing a high quality service, this would be a fantastic opportunity for you!

For more information, check out our website www.procaregroup.com.au or contact our careers team careers@procaregroup.com.au.

Send in your application via the link with your CV and cover letter. We welcome all applications that meet the experience criteria regardless of whether you are seeking a casual, part time or full time position (please address desired position in your cover letter).

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.
 
Procare Group
Procare Group
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