Zonal Head car loans

Role/ Job Title: Zonal Head - Car Loans

Business: Retail Banking

Function/ Department: Car Loans

Place of Work: Delhi

Roles & Responsibilities:
• ' Lead the region for business across Car Loan to expand revenue per existing customer
• Guide distribution of X-sell products ensuring volume scale-up as per the defined targets
• Partner with the Digital Marketing team to increase customer penetration via digital medium
• Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio
• Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams
• Guide the Product team in Car Loans category to provide differentiated offerings and drive business growth
• Work with business analytics team to identify potential for x-sell
• Secondary Responsibilities :
• 'Create environment for team to focus on digital enablement to fulfil customer needs holistically
• Drive initiatives to meet Bank's rapid growth targets

Managerial & Leadership Responsibilities :

'Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

Create environment for team to focus on automation and digital enablement

Key Success Metrics:

'Disbursals, Growth metrics, File to disbursal conversion, TPD, Insurance penetration etc