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Walk-in || Infosys BPM is Hiring For Service Desk - Freshers
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Remote / WFH
Infosys BPM
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Walk-in || Infosys BPM is Hiring For Service Desk - Freshers
Infosys BPM
3.5
(12.4K Reviews)
100+ applicants
Posted 2 days ago
Job DetailsAbout CompanyReviewsBenefitsSalaries
Job highlights
Full-time graduate with basic Service Desk knowledge, fluent English, and ability to work 24x7 US shifts
Provide technical support via calls and emails, troubleshoot VPN, O365, Active Directory, OS, networking issues, and manage ticketing tools
0 - 1 Years
100 Vacancies
Not disclosed
Pune, Bengaluru
Must have key skills
Technical Support,
Service Desk
Other key skills
L1 Support,
IT Helpdesk,
Servicenow,
Ticketing Tools,
Technical Helpdesk,
Troubleshooting
Time and venue
01st Aug, 10.00 AM - 1.00 PM
Infosys STP gate no. 2, Interview building no.-B12, Ground floor, concept hall, Madhava Reddy colony, Gachibowli, Hyderabad
Contact - Srishti
Job description
What you’ll do
Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers
Location: Hyderabad (Interview)
Job Locations: Bangalore & Pune
Walk-In Dates: 1st August 2026
Time: 10:00 AM to 1:00 PM
Venue: Infosys STP gate no. 2, Interview building no.-B12, Ground floor, concept hall, Madhava Reddy colony, Gachibowli, Hyderabad
Mode: 100% Work from Office (WFO)
Role Details:
Position: Technical process Executive Service Desk (Freshers)
Locations: Bangalore & Pune
Experience: 0-1 Year
Qualification: Any Full-Time Graduate (15 years of formal education)
Work Model: Full-Time | 100% Work from Office
Shift: 24x7 Shift Rotation (US Shifts)
Key Responsibilities:
Provide support to global clients via calls and email
Troubleshoot technical issues including:
VPN, Drivers, O365, Active Directory
Operating systems and basic networking
Microsoft Office and other productivity tools
Work on ticketing tools.
Analyze issues and provide timely, effective resolutions
Ensure a high level of customer satisfaction in all interactions
Candidate Requirements:
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
Ability to independently resolve technical queries
Willingness to work in a 24x7 rotational (US shift) environment
Comfortable working from the Bangalore & Pune office
Non-Negotiable Criteria:
Fluent English communication is mandatory
100% Work from Office (no remote/hybrid option)
Comfortable with night/rotational shifts
Mandatory 2 months of training at Mysore campus
How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory)
Preferred: Basic understanding or any Service Desk expertise
Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Carry a copy of this email/invitation
Register your application in advance
Walk into the Infosys Hyderabad Office on 1st August 2026 between 10:00 AM 1:00 PM
Why Infosys BPM?
Work with a global brand
Extensive training & upskilling programs
Fast-track career growth in tech support or customer success
Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Mysore/ Kolkata /Global Locations
Transforming Talent | Empowering Careers
Industry type
BPM / BPO
Department
Customer Success, Service & Operations
Role
Customer Success, Service & Operations - Other
Role category
Customer Success, Service & Operations - Other
Employment type
Full Time, Permanent
Education
Any Graduate
Install app
Company logo
Walk-in || Infosys BPM is Hiring For Service Desk - Freshers
Infosys BPM
3.5
(12.4K Reviews)
100+ applicants
Posted 2 days ago
Job DetailsAbout CompanyReviewsBenefitsSalaries
Job highlights
Full-time graduate with basic Service Desk knowledge, fluent English, and ability to work 24x7 US shifts
Provide technical support via calls and emails, troubleshoot VPN, O365, Active Directory, OS, networking issues, and manage ticketing tools
0 - 1 Years
100 Vacancies
Not disclosed
Pune, Bengaluru
Must have key skills
Technical Support,
Service Desk
Other key skills
L1 Support,
IT Helpdesk,
Servicenow,
Ticketing Tools,
Technical Helpdesk,
Troubleshooting
Time and venue
01st Aug, 10.00 AM - 1.00 PM
Infosys STP gate no. 2, Interview building no.-B12, Ground floor, concept hall, Madhava Reddy colony, Gachibowli, Hyderabad
Contact - Srishti
Job description
What you’ll do
Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers
Location: Hyderabad (Interview)
Job Locations: Bangalore & Pune
Walk-In Dates: 1st August 2026
Time: 10:00 AM to 1:00 PM
Venue: Infosys STP gate no. 2, Interview building no.-B12, Ground floor, concept hall, Madhava Reddy colony, Gachibowli, Hyderabad
Mode: 100% Work from Office (WFO)
Role Details:
Position: Technical process Executive Service Desk (Freshers)
Locations: Bangalore & Pune
Experience: 0-1 Year
Qualification: Any Full-Time Graduate (15 years of formal education)
Work Model: Full-Time | 100% Work from Office
Shift: 24x7 Shift Rotation (US Shifts)
Key Responsibilities:
Provide support to global clients via calls and email
Troubleshoot technical issues including:
VPN, Drivers, O365, Active Directory
Operating systems and basic networking
Microsoft Office and other productivity tools
Work on ticketing tools.
Analyze issues and provide timely, effective resolutions
Ensure a high level of customer satisfaction in all interactions
Candidate Requirements:
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
Ability to independently resolve technical queries
Willingness to work in a 24x7 rotational (US shift) environment
Comfortable working from the Bangalore & Pune office
Non-Negotiable Criteria:
Fluent English communication is mandatory
100% Work from Office (no remote/hybrid option)
Comfortable with night/rotational shifts
Mandatory 2 months of training at Mysore campus
How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory)
Preferred: Basic understanding or any Service Desk expertise
Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Carry a copy of this email/invitation
Register your application in advance
Walk into the Infosys Hyderabad Office on 1st August 2026 between 10:00 AM 1:00 PM
Why Infosys BPM?
Work with a global brand
Extensive training & upskilling programs
Fast-track career growth in tech support or customer success
Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Mysore/ Kolkata /Global Locations
Transforming Talent | Empowering Careers
Industry type
BPM / BPO
Department
Customer Success, Service & Operations
Role
Customer Success, Service & Operations - Other
Role category
Customer Success, Service & Operations - Other
Employment type
Full Time, Permanent
Education
Any Graduate
