Village Administrator

Location
Queens Park WA 6107
 
Benefits
Pulled from the full job description
Annual leave
Gym membership
Paid volunteer leave
Salary packaging
Insurance services
On-site parking
 
Full job description
About Keyton
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks Benefits
Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave!
Very friendly team with lovely work environment
Staff parking on site
Fitness Passport - discounted gym membership
Career development and growth opportunities
Salary sacrificing, discounted health insurance, annual vaccinations and skin checks
Health Wellbeing Program
Unmind mental wellbeing app access
Training and working with a supportive and fun team
Community Day, Volunteer leave and purchased leave
Your Day on A Page
An exciting opportunity has become available for an enthusiastic, committed and customer service focused Village Administrator to join our team at Homestay Village in Queens Park on a fulltime basis.
Nestled in beautifully manicured gardens, Homestay Village in Queens Park is a boutique retirement village with a vibrant community.
As the Village Administrator, you’ll be the first point of contact for residents, guests, and contractors – providing exceptional customer service and ensuring the day-to-day operations of the village are seamless. You’ll work closely with the Village Manager, supporting them across a range of administrative and operational tasks including:
Providing warm, professional customer service to residents, visitors, and contractors
Assisting with reception duties and managing incoming enquiries
Supporting the Village Manager and team with administrative tasks and daily operations
Maintaining accurate data records and assisting with invoicing
Coordinating contractor inductions and ensure EHS compliance
Conducting resident welfare checks and follow up as needed
Creating and distributing weekly newsletters and community updates
Helping organise and support community events and activities
About You
For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.
To be successful in your application, you will have the following;
Administration and demonstrated customer service experience
Experience with Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
Excellent verbal and written communication skills
A knack for planning and organising activities and events
Be creative and enthusiastic
A genuine interest in interacting and building positive relationships with independent living seniors
A professional, initiative-taking and can-do attitude
Providing assistance with the preparation of budgets, assist with budget issues and financial processing
Be highly organised and able to prioritise competing tasks
Willingness to learn and professionally develop
A professional, initiative-taking and can-do attitude
Hold a current First Aid and CPR Certificate (or be willing to obtain one)
Ready to Join the Fun?
If you're passionate about supporting a vibrant, welcoming community for independent seniors, we’d love to hear from you! Step into a role where your care and organisation make a real difference – apply today and become part of something truly meaningful.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check will be required to receive an annual flu vaccination between the months of May-November.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.
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