Verified Job
Receptionist
Veterinary Receptionist- job post Norgate Animal Hospital
Receptionist
#797414
Remote / WFH
Norgate Animal Hospital
Job Description
Full job description
Job Summary
We are looking for a reliable, energetic, and experienced Veterinary Receptionist to join our busy veterinary team.
This is primarily a reception position, so strong customer service, communication, organization, and multitasking skills are essential. We are looking for someone with previous experience in a veterinary hospital, veterinary clinic, animal care facility, kennel, grooming environment, or another related animal-care setting. This is not an entry-level position for someone with no related experience.
For the right candidate, there is also an opportunity to learn and grow into veterinary assistant duties. Once you are confident and comfortable with the reception responsibilities, we would love to train you in additional hands-on skills and have you help the veterinary team when needed.
Because this is a busy veterinary hospital, you must be comfortable working around and handling both cats and dogs and be willing to help with general hospital duties such as cleaning kennels and exam rooms, laundry, dishes, restocking, and keeping the hospital clean and organized.
Responsibilities
Greet clients warmly and professionally, creating a welcoming first impression.
Answer phones, emails, and client inquiries in a friendly and professional manner.
Schedule appointments and help manage the daily appointment flow.
Communicate effectively with clients, veterinarians, and the veterinary team.
Process payments, invoices, and other front-desk transactions.
Maintain accurate client and patient records.
Provide excellent customer service while handling busy and sometimes stressful situations.
Assist the veterinary team when needed with basic veterinary assistant duties.
Safely handle and work around both cats and dogs.
Assist with patient restraint and other hands-on duties as training progresses.
Clean and disinfect exam rooms, treatment areas, kennels, and other hospital spaces.
Help with laundry, dishes, restocking, and general hospital cleaning.
Assist with veterinary procedures as trained and directed.
Job Summary
We are looking for a reliable, energetic, and experienced Veterinary Receptionist to join our busy veterinary team.
This is primarily a reception position, so strong customer service, communication, organization, and multitasking skills are essential. We are looking for someone with previous experience in a veterinary hospital, veterinary clinic, animal care facility, kennel, grooming environment, or another related animal-care setting. This is not an entry-level position for someone with no related experience.
For the right candidate, there is also an opportunity to learn and grow into veterinary assistant duties. Once you are confident and comfortable with the reception responsibilities, we would love to train you in additional hands-on skills and have you help the veterinary team when needed.
Because this is a busy veterinary hospital, you must be comfortable working around and handling both cats and dogs and be willing to help with general hospital duties such as cleaning kennels and exam rooms, laundry, dishes, restocking, and keeping the hospital clean and organized.
Responsibilities
Greet clients warmly and professionally, creating a welcoming first impression.
Answer phones, emails, and client inquiries in a friendly and professional manner.
Schedule appointments and help manage the daily appointment flow.
Communicate effectively with clients, veterinarians, and the veterinary team.
Process payments, invoices, and other front-desk transactions.
Maintain accurate client and patient records.
Provide excellent customer service while handling busy and sometimes stressful situations.
Assist the veterinary team when needed with basic veterinary assistant duties.
Safely handle and work around both cats and dogs.
Assist with patient restraint and other hands-on duties as training progresses.
Clean and disinfect exam rooms, treatment areas, kennels, and other hospital spaces.
Help with laundry, dishes, restocking, and general hospital cleaning.
Assist with veterinary procedures as trained and directed.
