Verified Job
Receptionist
Night Auditor/Front Desk Agent- job post Ramada by Wyndham Medicine Hat
Receptionist
#797500
Remote / WFH
Ramada by Wyndham Medicine Hat
Job Description
Full job description
We are conducting walk-in interviews on:
Aug 18, 2026, Tuesday, 11:00 AM
Ramada by Wyndham Medicine Hat
3282 13 Ave SE, Medicine Hat, AB T1B 1H8
Overview
We are seeking a friendly, professional Night Auditor and Hotel Front Desk Team Member to join our hospitality team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires excellent communication skills, a welcoming attitude, and the ability to handle multiple guest requests efficiently. Multilingual or bilingual abilities are highly valued to assist our diverse clientele and enhance guest experience.
Duties
Greet guests warmly upon arrival and assist with check-in and check-out procedures
Manage multi-line phone systems to handle reservations, inquiries, and guest requests
Provide accurate information about hotel amenities, local attractions, and services
Handle guest complaints or concerns promptly and professionally to ensure satisfaction
Maintain guest records accurately using hotel management software
Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and issues are resolved swiftly
Process payments, issue receipts, and manage billing inquiries
Assist with administrative tasks such as scheduling reservations and updating guest information
Uphold high standards of phone etiquette, guest service, and professionalism at all times
Requirements
We are conducting walk-in interviews on:
Aug 18, 2026, Tuesday, 11:00 AM
Ramada by Wyndham Medicine Hat
3282 13 Ave SE, Medicine Hat, AB T1B 1H8
Overview
We are seeking a friendly, professional Night Auditor and Hotel Front Desk Team Member to join our hospitality team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires excellent communication skills, a welcoming attitude, and the ability to handle multiple guest requests efficiently. Multilingual or bilingual abilities are highly valued to assist our diverse clientele and enhance guest experience.
Duties
Greet guests warmly upon arrival and assist with check-in and check-out procedures
Manage multi-line phone systems to handle reservations, inquiries, and guest requests
Provide accurate information about hotel amenities, local attractions, and services
Handle guest complaints or concerns promptly and professionally to ensure satisfaction
Maintain guest records accurately using hotel management software
Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and issues are resolved swiftly
Process payments, issue receipts, and manage billing inquiries
Assist with administrative tasks such as scheduling reservations and updating guest information
Uphold high standards of phone etiquette, guest service, and professionalism at all times
Requirements
