Unit Manager

Your Opportunity:
The Unit Manager (UM) position is responsible and accountable for operational leadership across Child Development, Child Abuse, Neonatal Follow-Up Clinic, and Adolescent Medicine at the Alberta Children’s Hospital. This role provides direct supervision and mentorship to program staff, and works collaboratively with the Patient Care Manager, physician leaders and service partners to support ongoing program development and innovation. This position manages a diverse staffing mix and oversees multiple, complex funding and operational agreements across government sectors, as well as leasing agreements with the UofC Child Development Centre; fostering effective working relationships and close alliance with broad service partners is an important part of this work. The UM plays an important role in facilitating program planning and priority setting and contributing to the development and implementation of quality improvement and evaluation initiatives to optimize patient care, access, and service delivery. Patient and family engagement is integral to improving service delivery and an essential part of this role. This position requires complex problem solving and decision-making, with a high degree of independence. It requires self-motivation, and the ability prioritize and balance competing and/or high demands. The Unit Manager must have a good understanding of programs and services at ACH, and familiarity with relevant external child health partners.
Description:
The Unit Manager is responsible and accountable for providing operational leadership and decision making while ensuring a standardized alignment of child development and child abuse services that supports equitable access and the highest quality of clinical care. The Unit Manager is specifically responsible for leadership of personnel across Child Development, Child Abuse, Neonatal Follow-up and Adolescent Medicine. The UM is specifically responsible for providing direction, leadership, planning, implementing and evaluating a range of services and working closely with an interdisciplinary team of managers across various programs. The UM will be responsible for day to day operations including budget accountability, recruitment, payroll, staff evaluations, work attendance, and work performance. Key components of this role include: supporting team effectiveness, cohesiveness and a positive work environment; mentoring, coaching and identifying opportunities to support staff development and capacity building; proactively addressing HR concerns; managing human resources in a unionized environment, identifying budget requirements (staffing, materials, and equipment) to meet program needs within allotted budgets and reporting to funders; monitoring and reporting service benchmarks, pressures and needs and fostering ongoing quality improvement and evaluation initiatives. The UM will represent program areas at various local, zone and provincial committees.
Acute Care Alberta: N
Primary Care Alberta: N
Recovery Alberta: N
Classification: Manager
Union: Exempt
Unit and Program: Child Development Services
Primary Location: Child Development Centre
Location Details: As Per Location
Temporary Employee Class: Temp F/T Benefits
FTE: 1.00
Posting End Date: 04-JUN-2025
Date Available: 16-JUN-2025
Temporary End Date: 26-JUN-2026
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $40.1+
Maximum Salary: $68.+3
Vehicle Requirement: Not Applicable
Required Qualifications:
Baccalaureate Degree in a health-related field required. Appropriate current professional registration/licensing. Minimum 2 years in a leadership/management role in a program/site of significant size, diversity complexity. Minimum 5 years’ clinical experience in an acute care facility of significant size. Knowledge experience in Child Health services; preference for experience working across diverse pediatric clinical service areas, including community-based services sectors. Knowledge commitment to the principles practice of Patient Family Centred Care and Engagement. Demonstration of a clear pattern of professional personal development and proven track record of success in health leadership. Demonstrated ability to lead multidisciplinary teams, including collaborative work with physician subspecialty practices. Knowledge base of challenges faced by families and caregivers of children with complex health needs, including knowledge of community agencies, systems, resources supporting complex needs populations. Demonstrated experience in areas of project management, change management, data analysis evaluation, quality process improvement, risk management.
Additional Required Qualifications:
In addition, the incumbent will possess a record of accomplishment in the following areas: Effective communicator with strong organizational skills, influential skills, client focused orientation and commitment to providing quality services. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to motivate and build confidence in others to achieve common goals. Demonstrated ability to manage change. Excellent analytical and evidence-based decision-making skills. Strong track record in establishing and maintaining effective, collaborative working relationships with stakeholders. Task Goal Oriented; able to develop and execute a project plan through to completion; meeting timelines and deliverables. Ability to demonstrate sound conflict management and conflict negotiation skills. A track record of developing trust through transparency, consensus building, teamwork and collaboration.
Preferred Qualifications:
Masters Degree in Business, Administration or Health related field preferred. Read more