We are looking for a well-spoken telesales agent responsible for contacting potential customers, focusing on customer needs to close deals, and documenting customer information.
A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
Key Responsibilities:
• Maintain accurate records of all sales and prospecting activities
• Provide exceptional customer service and build strong relationships with customers
• Continuously improve sales techniques and knowledge of the company's products and services
• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Training will be provided.
Qualifications:
• Previous experience in a telesales
• Excellent communication and interpersonal skills
• Strong negotiation and closing skills
• The ability to handle rejection and stress in soliciting customers.
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficient in Microsoft Office
• Must be amenable to work Vancouver timezone
-
Must have a North American accent:
• Must have a stable internet connection and noise-canceling headset
Work Schedule:
• Monday to Friday (Vancouver timezone)
• +:00 AM to 6:00 PM