Technology Innovation Associate

JOB DESCRIPTION
TECHNOLOGY INNOVATION ASSOCIATE
Marketing Innovation
Reports to: Chief Technology Officer
Job Summary


At Calcium+Company, we blend creative excellence with technological innovation to deliver strategic solutions that move the healthcare industry forward. As we evolve and scale, our tech operations and automation capabilities are core to our success. We’re looking for energetic, entrepreneurial team members who want to help shape the next chapter of our growth.

We’re seeking a Technology Innovation Associate to serve as the trusted #2 to the Chief Technology Officer (CTO). This is a hands-on, high-impact role that combines IT infrastructure management, tech support, and the chance to contribute to AI and automation initiatives across the agency.

This role is perfect for a motivated, tech-savvy self-starter who wants to grow into a leadership position by learning directly from the CTO. You’ll manage day-to-day tech operations, help drive innovation projects, and ensure that the agency’s systems run smoothly and securely.

Location:
New York City, NY – On-site (4 days/week) with bi-monthly travel to Philadelphia
Key Job Responsibilities (Duties may include, but are not limited to all or some of the following)

IT Technology Operations
Manage and maintain AV solutions (hardware, software, and firmware updates).
Administer and maintain the local network (firewall, access points, ISP hardware).
Provide tech onboarding for new hires, ensuring smooth transitions.
Monitor and maintain cloud and on-premises backups.
Maintain cybersecurity scorecards and track remediation actions.
Provide time-sensitive direct tech support for managing partners in the NYC office.
Assist with on-site client meetings to ensure tech readiness.
Maintain inventories for enterprise assets, user accounts and access, data classifications, and software licenses.
Maintain audit logs for critical systems to ensure compliance and traceability.
Curate and contribute to the company’s knowledge base, documenting processes, best practices, and tech standards.
Coordinate with our Managed Service Provider (MSP) to manage projects and handle escalated support tickets.

AI Innovation Support
Serve as a member of the AI Automation Task Force, identifying and deploying tools to streamline operations.
Partner with the CTO to lead agency-wide technology implementations.

Technical Environment:
We are a Mac-first agency, but proficiency in Windows environments is required as well.
Exposure to cloud services, SaaS platforms, and enterprise collaboration tools.
Networking, cybersecurity, and AV technology management.

Job Qualifications (Skills/Requirements)

Must-Haves:
Tech-savvy, curious, and eager to solve problems.
Comfortable working across both Mac and Windows environments.
Ability to multitask and manage competing priorities in a fast-paced agency.
Strong interpersonal skills with the ability to support senior executives and staff.
Based in New York City, with the ability to work on-site 4 days per week.
Willing to travel to the Philadelphia office twice per month (1-day trips, travel reimbursed).

Preferred (but not required):
Experience in small office IT operations or tech generalist roles.
Familiarity with AI tools, automation platforms, or workflow scripting.
Exposure to IT security best practices and audit processes.
Prior work in startup or creative agency environments.

Why Join Calcium+Company?:
Work directly with the CTO and leadership team in a trusted, collaborative role.
Hands-on involvement in AI and automation projects.
Shape and scale the tech infrastructure of a growing, innovation-focused agency.
Learn, grow, and develop into a future tech leader.
Collaborative, growth-oriented culture.
About Calcium+Company

Calcium+Company is redefining what it means to be a modern health communications group. Award-winning and innovation-driven, we specialize in nourishing brands and companies across their entire lifecycle — and we do it through a dynamic structure of specialized divisions:
Calcium (healthcare marketing)
Amino (oncology marketing)
Vitamin MD (medical communications)
PRotein (public relations)
Cobalt (commercial planning and market access)

Central to our success is our Integrated Strategy Group, where brand, medical, and engagement strategies come together, powered by behavioral science and data analytics.

We’re proud of the work we do, but we’re just as proud of the culture we’ve built. Calcium+Company was recently named one of MM+M’s 2024 Best Places to Work, reflecting the authentic, supportive, and inspiring environment in which our team thrives.

Led by CEO Judy Capano and Group President Greg Lewis, we are a company where you can build extraordinary campaigns and a nourishing career.

If you’re passionate about making a real difference through creativity, strategy, and collaboration, Calcium+Company may be the place for you.

Benefits Perks We Offer
Paid annual vacation, personal and sick time off
11 Paid Company Holidays
Paid Holiday Closure: Agency closed between Christmas and New Years
Comprehensive health plans, including medical, dental, and vision
Flexible spending accounts (Healthcare Dependent)
Competitive 401(k) investment with company match
Life ADD Insurance
Commuter Benefits
Employee Referral Bonus Program
Employee Assistance Program
Telemedicine Services
Voluntary Benefits (Pet Insurance, Identity Theft Protection, Legal Services)
Summer Fridays
Emphasis on Social Impact: A variety of specialized employee resource groups (PMCGs), programming and other initiatives.
Lunch Credit for In-Office Days
Annual Employee Gatherings In-Office Events
New York and Philadelphia Offices

For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

EOE/AA/M/D/V/F.
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