Verified Job
Clerical - Administrative
Team Assistant
Clerical - Administrative
#715115
Remote / WFH
Ontario Health atHome
Job Description
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
Provide administrative support services to Care Coordinators
Process new referrals, and orders for services, supplies and equipment
Process and assist in managing confidential patient records
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
Provide back-up support to other positions, as required
What must you have?
A college diploma in the health or social services field, or business/office administration preferred
2+ years' related office experience
Accurate keyboarding/data-entry skills
Proficient with database software, MS Word and Excel, and other applications in a Windows environment
Excellent organizational skills and ability to work with minimal supervision
Advanced multi-tasking skills, with the ability to meet performance and service goals
Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
Excellent oral and written communication skills, including strong listening skills
Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
What would give you the edge?
Familiarity with medical terminology, and office administrative procedures/concepts
Knowledge of services provided by Ontario Health atHome
Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan
Salary: $24.53 - $29.47/hour
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Date Posted: June 25, 2026 Closing Date: July 2, 2026
Job Title: Team Assistant
Job Type: Permanent Full Time
Initial Assignment: Central Access Team
Hours in a Bi-weekly Period: seventy (70)
FTE: 1.0
Reports To: Manager, Patient Services
Department: Patient Services
Group: OPSEU
Location: Kingston, ON
This job posting is for an existing vacancy.
What will you do?
Provide administrative support services to Care Coordinators
Process new referrals, and orders for services, supplies and equipment
Process and assist in managing confidential patient records
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
Provide back-up support to other positions, as required
What must you have?
A college diploma in the health or social services field, or business/office administration preferred
2+ years' related office experience
Accurate keyboarding/data-entry skills
Proficient with database software, MS Word and Excel, and other applications in a Windows environment
Excellent organizational skills and ability to work with minimal supervision
Advanced multi-tasking skills, with the ability to meet performance and service goals
Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
Excellent oral and written communication skills, including strong listening skills
Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
What would give you the edge?
Familiarity with medical terminology, and office administrative procedures/concepts
Knowledge of services provided by Ontario Health atHome
Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan
Salary: $24.53 - $29.47/hour
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Date Posted: June 25, 2026 Closing Date: July 2, 2026
Job Title: Team Assistant
Job Type: Permanent Full Time
Initial Assignment: Central Access Team
Hours in a Bi-weekly Period: seventy (70)
FTE: 1.0
Reports To: Manager, Patient Services
Department: Patient Services
Group: OPSEU
Location: Kingston, ON
This job posting is for an existing vacancy.
