Verified Job
Clerical - Administrative
Patient Care Executive
Clerical - Administrative
#733038
Remote / WFH
Lenskart Foundation
Job Description
Key Responsibilities
• Make calls to patients/beneficiaries for follow-ups, feedback, verification, or
• Attend patient calls and resolve queries promptly.
• Maintain accurate records of conversations, queries, feedback, and actions taken in the excel.
• Provide clear and concise information to patient regarding eye testing/camps.
• Achieve daily/weekly calling targets and meet service quality standards.
• Maintain professionalism and empathy while interacting with customers.
• Ensure data confidentiality and follow organizational communication protocols.
______________
Required Skills
• Excellent verbal communication (Hindi).
• Active listening and problem-solving abilities.
• Confidence and clarity while speaking on calls.
• Basic computer proficiency (MS Office, CRM entry).
Qualifications
• Minimum Graduation preferred.
• 1–2 years of experience in tele-calling/BPO/customer service.
Job Type: Full-time
Pay: ₹15,903.67 - ₹18,000.00 per month
Work Location: In person
• Make calls to patients/beneficiaries for follow-ups, feedback, verification, or
• Attend patient calls and resolve queries promptly.
• Maintain accurate records of conversations, queries, feedback, and actions taken in the excel.
• Provide clear and concise information to patient regarding eye testing/camps.
• Achieve daily/weekly calling targets and meet service quality standards.
• Maintain professionalism and empathy while interacting with customers.
• Ensure data confidentiality and follow organizational communication protocols.
______________
Required Skills
• Excellent verbal communication (Hindi).
• Active listening and problem-solving abilities.
• Confidence and clarity while speaking on calls.
• Basic computer proficiency (MS Office, CRM entry).
Qualifications
• Minimum Graduation preferred.
• 1–2 years of experience in tele-calling/BPO/customer service.
Job Type: Full-time
Pay: ₹15,903.67 - ₹18,000.00 per month
Work Location: In person
