Supervisor, Air Operations

This is a managerial position for a joint express/forwarding cargo movement initiative with expanding volume and responsibilities. The candidate will manage all operational activities for this project on behalf of the forwarding team and serve as the main operational management interface to the operations management team. This will require the candidate to have a thorough knowledge of air operations and the role will evolve to include additional air operations responsibilities beyond this joint express/forwarding initiative after the initial stages. The Air Product will be responsible to provide a sustainable service platform for existing customers and drive Air growth through providing guidance as the subject matter Air Product expert. Carrier and Allocation Management, in line with the global and regional guidelines and strategy and be responsible for the Air profit and Volume targets.

• Manage all day to day operational activities for this initiative and ensure forwarding full compliance with SOP and express fulfillment of commitments;
• Liaise with carriers on capacities, ensure BSA fulfillment and service commitment compliance;
• Work with forwarding and express operational management on project scope changes, performance monitoring and measurement, and revisions to SOP and process flows;
• Continuously assess project PL and identify areas of improvement both operationally and commercially.
• Volume and PL responsibility as per FY targets YOY basis. Read more