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Social Listening & ORM Analyst- job post Numoo HR Delhi

Delhi, Delhi
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Recruiter / HR / Admin
#779968
Remote / WFH
Numoo HR Delhi

Job Description

Full job description
Social Media Analyst ( Apply only if you have experience working in government projects)

Salary Package-30k- 40K max per month



Project Type: Government



A fantastic career opportunity for individuals looking to work directly on a Government project at the project site. This is a great chance to be part of a high-impact initiative, contribute to nation-building, and gain invaluable experience.

Why Join?

Great exposure and career growth opportunities

Stable and impactful work environment



Job Title: Social Listening & ORM Analyst

Location: Delhi

Openings: 3

Experience: 2+ Years

Salary: 35,000 – 40,000 per month



Job Summary



We are looking for a proactive and analytical Social Listening & ORM Analyst to monitor online conversations, analyze consumer sentiment, manage brand reputation, and generate actionable insights for clients. The ideal candidate should have experience in social listening tools, online reputation management, digital analytics, and reporting.



Key Responsibilities

Monitor and analyze conversations across social media platforms, forums, review sites, Google, Reddit, and Quora.
Track brand sentiment, identify emerging trends, and provide actionable insights.
Manage Online Reputation Management (ORM) activities and respond to brand reputation concerns.
Conduct competitor analysis and category intelligence reporting.
Create and manage Boolean queries for social listening projects.
Prepare daily, weekly, and monthly performance reports and dashboards.
Support crisis detection, escalation, and reputation recovery initiatives.
Work closely with internal teams and clients to deliver strategic recommendations.
Measure campaign performance through sentiment analysis, share of voice, engagement trends, and discussion themes.
Required Skills

2+ years of experience in Social Listening, ORM, Digital Analytics, or Insights.
Hands-on experience with tools such as Brandwatch, Locobuzz, Pulsar, Quid Netbase, Konnect Insights, Hootsuite, or similar platforms.
Strong understanding of sentiment analysis, reputation management, and competitive intelligence.
Advanced MS Excel and PowerPoint skills.
Excellent analytical, communication, and presentation skills.
Experience in digital marketing agencies will be a plus


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