SME - LEGAL BACK OFFICE (ONLY TL)

An established player in the Business Process Management and Back Office Services sector, this organization delivers robust operational solutions across multiple domains. With a strong focus on process excellence and client satisfaction, they are recognized for fostering a collaborative and high-performance work environment in India. This on-site role offers an exciting opportunity to lead and innovate in operational processes.

Role Responsibilities
• Lead and supervise the back office team to ensure efficient execution of daily operational workflows.
• Monitor, evaluate, and optimize transactional processes to drive continuous improvement and quality service delivery.
• Manage team training, performance evaluations, and professional development to boost productivity and employee engagement.
• Collaborate with cross-functional departments to streamline operations and drive process enhancements.
• Ensure strict adherence to internal policies, industry compliance standards, and operational protocols.
• Generate accurate, timely reports for senior management, highlighting team performance and operational metrics.

Skills Qualifications
• Must-Have:
• Proven experience in managing back office or administrative operations in a process-driven environment.
• Strong leadership abilities with excellent team management and communication skills.
• Expertise in operational planning, resource allocation, and performance management.
• Proficiency in data analysis, report generation, and using process automation tools.
• Ability to make effective decisions under pressure in a fast-paced setting.
• Fluency in English and relevant local languages.
• Preferred:
• Exposure to industry-specific ERP systems and back office software.
• Knowledge of compliance, regulatory frameworks, and risk management practices.

Benefits Culture Highlights
• Competitive salary and comprehensive benefits package.
• A collaborative and dynamic on-site work environment that emphasizes professional development.
• Opportunities for career growth in a company committed to operational excellence.

If you're an experienced leader with a passion for operational excellence and team development, we encourage you to apply for this exciting opportunity and play a pivotal role in driving back office success.

Skills: process automation,process automation tools,process optimization,local languages,fluency in english,leadership,resource allocation,operational planning,performance management,office,team leadership,administrative operations,team management,back office management,data analysis,report generation,decision making,communication skills,drive Read more