Verified Job
Clerical - Administrative
Senior Personal Banker
Clerical - Administrative
#36350
Remote / WFH
ANZ Banking Group
Job Description
Req ID:
115989
Department:
NZ PB Customer Engagement
Division:
New Zealand
Location:
Auckland
Ko Mātou – About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role
If you’re someone who’s passionate about helping people achieve real life milestones, like owning their first home or expanding their investment portfolio, then this is your kind of role.
As a Senior Personal Banker, you’ll play a key role in supporting our customers with their lending needs, guiding them through one of the most important financial decisions they’ll ever make. This is more than a banking job, it’s about building trust, offering expert support, and making a real difference in people’s lives.
Be a trusted advisor for our customers
Offer a full range of services including home loans, insurance and everyday banking
Share your knowledge of the local market to guide confident decisions
Support your team by mentoring others and solving complex customer needs
Build strong, lasting relationships within your community
Role Location : Auckland
Role Type : Senior Personal Banker
Role Hours: Sunday to Thursday
Ka aha tō rā e kite ai? - What will your day look like?
As a Senior Banking Consultant/ Senior Personal Banker, you will have the opportunity to:
Act as ANZ products initiator and role model,
Eagerly support the Branch Manager in delivering ANZ’s retail strategy, in addition to day-to-day operations for the branch,
Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services,
Take responsibility to ‘know your customer’ from a risk perspective,
Deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Prior experience in developing strong relationships in a customer focused role
Significant experience in financial services, preferably within the retail banking sector
Excellent communication and interpersonal skills
Leadership and coaching capabilities
Experience in being an influential user and promoter of technology
Ability to multi-task, highly adaptable to change and ambiguity
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.
Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.co.nz/careers/ .You can
23 June 2026, 11.59pm, (NZST)
115989
Department:
NZ PB Customer Engagement
Division:
New Zealand
Location:
Auckland
Ko Mātou – About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role
If you’re someone who’s passionate about helping people achieve real life milestones, like owning their first home or expanding their investment portfolio, then this is your kind of role.
As a Senior Personal Banker, you’ll play a key role in supporting our customers with their lending needs, guiding them through one of the most important financial decisions they’ll ever make. This is more than a banking job, it’s about building trust, offering expert support, and making a real difference in people’s lives.
Be a trusted advisor for our customers
Offer a full range of services including home loans, insurance and everyday banking
Share your knowledge of the local market to guide confident decisions
Support your team by mentoring others and solving complex customer needs
Build strong, lasting relationships within your community
Role Location : Auckland
Role Type : Senior Personal Banker
Role Hours: Sunday to Thursday
Ka aha tō rā e kite ai? - What will your day look like?
As a Senior Banking Consultant/ Senior Personal Banker, you will have the opportunity to:
Act as ANZ products initiator and role model,
Eagerly support the Branch Manager in delivering ANZ’s retail strategy, in addition to day-to-day operations for the branch,
Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services,
Take responsibility to ‘know your customer’ from a risk perspective,
Deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Prior experience in developing strong relationships in a customer focused role
Significant experience in financial services, preferably within the retail banking sector
Excellent communication and interpersonal skills
Leadership and coaching capabilities
Experience in being an influential user and promoter of technology
Ability to multi-task, highly adaptable to change and ambiguity
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.
Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.co.nz/careers/ .You can
23 June 2026, 11.59pm, (NZST)
