Senior Manager Culture Training - Mercer Super

Full job description
Senior Manager, Culture and Training - Mercer Super

We are seeking a talented individual to join our Risk and Compliance team at Mercer Super. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

At Mercer Super, we’re embarking on a significant uplift and transformation of our risk management framework. The Mercer Super Board has an ambitious vision for the fund, and the program we are embarking on will begin making this vision a reality by strengthening the foundations and uplifting capacity and capability. We are building a future that’s resilient, safe, and ready – for our members, our colleagues, our business partners, and each other.

We don’t settle for good enough — we ask what better looks like, every day. If you’re driven by purpose and ready to make an impact, this is your moment. You’ll join a team that sets high standards, is humble, believes in its people, and is building while doing BAU work concurrently. We’re looking for individuals who care about doing what’s right, and who want to help shape the next chapter of risk and compliance with us.

We will count on you to:

Lead the assessment of Mercer Super’s risk culture through surveys and data analysis, developing actionable plans to enhance our risk culture.
Design and implement a tailored risk and compliance training program to address capability gaps across Mercer Super and its related entities.
Build and maintain strong relationships with senior leaders and functional teams to facilitate effective communication and collaboration on risk culture initiatives.
Champion a proactive risk culture by ensuring employees understand their roles and responsibilities in risk management.
Support the development of managers within the Risk and Compliance team through guidance and training.
What you need to have:

Tertiary qualifications in a business-related discipline.
3-5 years of experience in risk culture programs within the financial services industry, preferably in superannuation.
Proven track record in culture programs and training development.
Strong communication skills with the ability to convey complex concepts to stakeholders at all levels.
What makes you stand out:

Familiarity with the development and rollout of risk training and culture programs.
Proficient in performing risk culture assessments and developing uplift action plans.
Ability to build rapport with senior leaders and foster positive cross-team relationships.
Why join our team:

We help you be your best through professional development opportunities, interesting work, and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.



Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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