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Verified Job Clerical - Administrative

Saturday Assistant - 12-month FTC Bristol

Bristol, England
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Clerical - Administrative
#50097
Remote / WFH
Knight Frank

Job Description

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.

About The Role

Knight Frank is seeking a Saturday Assistant to join our team in the Bristol office. This position is offered on a 12-month Fixed Term Contract.

Responsibilities:

As a Saturday Assistant, you will collaborate with our outstanding Knight Frank team to deliver exceptional support to our clients. This role involves supporting the team with administrative tasks, including diary management, coordinating the days activities and liaising with clients. You will be responsible for answering telephone calls, liaising with clients, the Saturday team, registering clients, discussing property details, and providing exceptional customer service, all while demonstrating strong insights into the local area. Representing our global firm, you will employ a personalised approach to ensure our customers enjoy a positive, valuable, and seamless experience.

In addition to the above, you will:

Serve as an ambassador for the office, creating a positive first impression as the first point of contact
Provide comprehensive and detailed feedback on any interactions that occurred during the day
Communicate effectively to ensure that sales are managed efficiently and professionally
Build and maintain goodwill, confidentiality, and trust with both prospective and existing clients, fostering the professional image of the partnership
Confidently share local knowledge with the office and clients
Enhance knowledge of Knight Frank services to cross-sell to potential purchasers
Key Experience Required:

Excellent standard of English Grammar and spelling.
High level of initiative with the ability to work independently and unsupervised.
The successful candidate will be proactive, confident in decision-making, and comfortable managing their own time and workload.
Advanced IT Skills
Hours:

Saturdays from 9:00am to 2pm

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

 
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