Sales and Customer Support
Job Description
We are looking for a Sales & Customer Support Team Member to join our Kennington-based team. This role sits at the centre of our operation, working closely with customers, sales representatives, production teams, and distribution staff to keep orders moving and information flowing.
This is a full time, and permanent role for someone who enjoys variety and takes satisfaction in making things happen behind the scenes. You will be helping customers, processing orders, managing information, supporting stock planning, and coordinating with different areas of the business to ensure products are delivered as expected.
One day might involve helping a merchant with an urgent order, resolving a delivery issue, and coordinating stock availability with production. Another could see you forecasting inventory requirements, proofing invoices, and assisting the sales team with customer requests. You will be the central point of contact between our South Island customers, sales team, production teams, and distribution operations. You will play an important role in ensuring orders are processed accurately, stock is effectively managed, and customers receive exceptional service every step of the way.
This role is a unique blend of customer relations, administration, coordination, and problem-solving with full training provided. We know the skills needed to succeed here aren't limited to one industry, and strong candidates often come from a wide range of backgrounds. Whether you have built your experience in customer service, sales support, logistics, retail, hospitality, or administration, we would welcome the opportunity to hear from you. If you are looking to take the next step in your career, Niagara offers the chance to bring your existing skills into a successful, and proudly local business that continues to invest in both people and plant, creating opportunities for long-term development and growth.
While industry experience is an advantage, we are looking for someone who is organised, customer-focused, and solutions-driven. You will have strong attention to detail, excellent communication skills, and the ability to manage multiple priorities while maintaining a professional and proactive approach. Most importantly, you will enjoy working collaboratively, take ownership of your work, and be committed to delivering outstanding service to both customers and teammates.
You will be joining an experienced team where people share knowledge, help one another out, and take pride in producing quality work. The role offers plenty of exposure to different areas of the business, making it a great opportunity for someone who enjoys learning and building broad commercial experience.
and including both your CV and cover letter. For any questions about the role or confidential inquires please contact Jemma Cournane at jemmac@niagara.nz or on 027 2170 466.
Any offer of employment will be conditional upon the satisfactory completion of pre-employment checks, including drug testing.
Please note: Applications sent directly via email will not be accepted.
Full Time
Application Closes 27 Aug 2026
Southland - Invercargill
OnSite
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