Rent Supplement Program Manager (Program Admin Officer 1-2)

Benefits
Pulled from the full job description
Dental care
Disability insurance
Life insurance
 
Full job description
Department: Growth Development (Housing)

Location: KENTVILLE

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: 13-Jun-25 (Applications are accepted until 11:5+ PM Atlantic Time)

About Us
The Department of Growth Development drives economic growth and productivity by creating the conditions for communities, businesses and households to thrive. The Department works with key partners to foster a dynamic environment that supports housing innovation and sector development, providing the necessary solutions to grow our population and economy.


The Department is also responsible for ensuring the availability of safe, suitable, and affordable housing for all Nova Scotians. Our work involves making strategic investments, leveraging new funding, and building on critical partnerships to help further position ourselves to meet current and future housing challenges.


About Our Opportunity

The Rent Supplement Program Administration Officer works collaboratively with colleagues, the community, and clients to connect the clients with other resources available to them and to ensure the best possible outcomes, maximizing client potential through the use of appropriate interventions. The Rent Supplement Program Administration Officer is responsible for effective case and workload management so that decisions are made that result in information and service being provided to clients on a timely basis.


Primary Accountabilities

Under the general supervision of the Rent Supplement Supervisor, the Rent Supplement Program Administration Officer is responsible for the administration of rent supplement/housing benefit programs. This role assesses the eligibility of individuals and families who are in need of housing benefits and/or support, performs new client setup and related benefit/allowance, move outs, transfers, annual renewals and interim adjustments.

This involves participation in the continuum of service delivery, including assessments, general and/or specialized case management, consultation, communication of outcomes to applicants and referrals to appropriate programs and community resources.


Qualifications and Experience
You have a bachelor’s degree in Business or Office Administration plus one (1) year of related experience, or an equivalent combination of education, training and experience.

You are a client service-oriented team player who is proficient in Microsoft Office Suite and experienced with office procedures and practices that are required to maintain accurate and secure files, track and follow up on information/report requests.

This position requires you to be receptive to new ideas and adaptive to change as we explore new methods and approaches to our program delivery. Deadlines are critical in this role, and as such, you must have strong organizational and time-management skills to set priorities, meet deadlines, and manage competing workload demands. You have the ability to exercise tact, discretion, sound judgment and initiative when dealing with inquiries, requests and submissions that are sensitive and confidential in nature. Communicating clearly and effectively, both in writing and orally, is essential to your success as you work with housing authority staff, government departments and the public in a positive, tactful, courteous and cooperative manner.

A sound knowledge of housing programs offered, knowledge of rent supplements, and a working knowledge of YARDI Property Management and ICM software would be considered assets.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


Equivalency
An equivalent combination of training, education and experience will be considered. Equivalencies include, but are not limited to:


Completion of a 2-year diploma and 3 years of related experience


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.


Working Conditions
Most of your time is spent in an office setting, with some site visits as required. You may occasionally be required to move/lift light objects such as office supplies, equipment, and files. Your typical work week is 35 hours with 7-hour days.


Additional Information

This is a TERM employment opportunity with an anticipated end date of May 31, 2026. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.


What We Offer

Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
Countless Career Paths.
Department Specific Flexible working schedules.

Pay Grade: PR 06 - PR 10

Salary Range: $1,+24.+5 - $2,760.42 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:


Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca. Read more