Track the upcoming EMIs due closely and ensure awareness calling on the portfolio wherever required.
• Should be closely monitor a team of 5 to 10 members
• Should be handling 2000-3000 live cases.
• Negotiating with customers in cases when non-payment occurs.
• oversee the day-to-day operations of full-cycle A/R team
• Provide AR-related reports and data as requested by Top management.
• Manage the monthly close process of Accounts Receivable.
• Drive and motivate the team to meet targets.
• Should be able to coordinate with key tele calling matrices
• Negotiating with customers in cases when non-payment occurs
• Work closely with the internal teams in EMI bounce cases and provide guidance to them for recovery calling, ensuring string follow-ups for X bucket cases.
Required Qualifications:-
1.Should have collections experience with the Auto Finance industry or in the banking industry. If banking industry, the relevant experience should be with vehicle loans disbursement/collections
2. Should be thorough with 2W and 3W processes
3. Should liaise with the banks/customers for payments collection
4.Candidate should join immediate / 15 days’ Notice
5.Must be confident, well-organized, detail-oriented, adaptable, and reliable.
6.Strong time management and prioritization skills and the ability to deliver effectively under pressure.