Receptionist- job post Prime Clinics - Performance and Longevity
Job Description
RECEPTIONIST
Position Title: Receptionist
Reports To: Clinic Lead and CEO
Location: On-site at a PRIME Clinic
Position Type: Full-Time
About Prime Clinics
Prime Clinics is a Performance and Longevity clinic specializing in a comprehensive range of treatments to enhance to optimize health and fitness. Prime Clinics empowers you to take your performance, strength, vitality, longevity, and confidence to the next level—enhancing movement, quality of life, and helping you live your best life. Our advanced health assessments are supported with science backed health optimization solutions and best-in-class technology to fine-tune your mind and body for peak performance.
Job Summary
As part of the Reception Team at Prime Clinics, you play a vital role in the day-to-day operations of our clinic. You will be responsible for greeting and assisting guests, managing reception duties, handling guest inquiries, scheduling appointments, and supporting various administrative and retail tasks. This position is perfect for someone with strong customer service skills and a passion for creating a welcoming environment.
Key Responsibilities
Guest Service & Reception Duties
- Welcome guests with a warm and professional demeanor, making them feel comfortable and valued.
- Handle check-ins and check-outs efficiently, ensuring a smooth experience for clients.
- Answer guest inquiries regarding clinic services, treatments, and general information in a knowledgeable and friendly manner.
Appointment Scheduling & Call Management
- Answer incoming calls, emails, and messages promptly and professionally.
- Schedule, confirm, and manage appointments using our booking system.
- Manage waitlists and accommodate client rescheduling as needed.
Retail Sales & Marketing Promotions
