Verified Job
Telesales / Telemarketing
Project Assistant (Residence Life)
Telesales / Telemarketing
#721416
Remote / WFH
McMaster University 4.2 4.2 out of 5 stars 1280 Main Street West, Hamilton, ON L8S 4S4 $17.60–$22.36 an hour - Temporary, Casual McMaster University
Job Description
Housing & Conference Services (HCS) helps make McMaster feel like home. We provide a welcoming and supportive living environment for 3,900 students, focused on community, personal growth, academic success, and inclusion.
Beyond student housing, we also host conferences, events, and guests year-round, creating a vibrant and dynamic atmosphere on campus for a diverse range of guests and clients.
Joining our team means being part of a fast-paced, student-focused environment where you’ll gain valuable experience in hospitality, customer service, and campus operations. It’s an opportunity to develop new skills, build connections, and grow both personally and professionally throughout your student journey at McMaster.
The goal of Housing and Conference Services is to provide an intellectual and social residence community conducive to the pursuit of academic study, personal development, and that meets the changing needs of a diverse student population. Residence Life supports student success by encouraging growth, educating character, and enhancing the university experience.
Schedule
Estimated 15 of hours per week
Up to 35 hours per week from August 17 - September 4, 2026
Up to 15 hours per week from September 7, 2026 - April 30, 2027
Requirements
6 months of related experience
Compensation
$22.33 / hour
The anticipated start date of this position is August 17, 2026 . This job is in the CUPE Local 3906 Unit 4 Bargaining Unit. This is currently a contract position with a proposed start date of August 17, 2026 and end date of April 30, 2026 .
Job Description
The Residence Life Project Assistant will work closely with the Supervisor of Operations, Training & Development Coordinator, and other members of the Residence Life Management Team (RLMT) to assist with student staff training logistics, large-scale projects/events, and resource organization. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting. The Project Assistant is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and thorough, and demonstrate creativity and sound problem-solving skills.
Job Summary:
Under close supervision, assist with the planning, organization, and implementation of various projects and events for the Department. Work is performed in accordance with established guidelines.
Accountabilities:
Provide virtual and on-site administrative support for projects, events and meetings.
Respond or redirect general inquiries in-person/virtually, by telephone, MS Teams or via email.
Update information regarding projects and events on various communication channels.
Provide virtual and some on-site support for projects, events and meetings.
Collect, update and maintain files, correspondence and records according to established guidelines.
Qualifications:
Education: High school diploma or equivalent.
Experience: 6 months of related experience.
Assets:
Ability to organize and manage multiple projects thoroughly and accurately and follow through on appropriate timelines.
Ability to develop excellent professional interpersonal relationships and communicate effectively.
Demonstrated creativity and sound problem-solving skills.
Demonstrated customer service skills, responsibility, and leadership abilities.
Ability to work independently with minimal supervision, take initiative and be proactive.
Shows maturity, responsibility and a positive attitude towards the tasks at hand.
Working knowledge of computers, database management (Microsoft Excel) and basic design programs (Microsoft Publisher, Adobe Creative Suite (ie. Photoshop, Illustrator & InDesign)).
Knowledge of the McMaster Residence Life system and programs is considered an asset
Additional Information:
This position includes primarily indoor working conditions but will include outdoor working environments. The Project Assistant generally works Monday to Friday, 9am - 5pm but must be able to work flexible hours based on operational needs.
FT Timeline: August 2026 – September 2026 (~35 hours/week)
PT Timeline: September 2026 - April 2027 (~15 hours/week)
Must have full availability during Student Staff August training and Welcome Week (dates TBD typically last two week of August and first week of September)
This role is not flexible with Welcome Week Rep positions
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.
Beyond student housing, we also host conferences, events, and guests year-round, creating a vibrant and dynamic atmosphere on campus for a diverse range of guests and clients.
Joining our team means being part of a fast-paced, student-focused environment where you’ll gain valuable experience in hospitality, customer service, and campus operations. It’s an opportunity to develop new skills, build connections, and grow both personally and professionally throughout your student journey at McMaster.
The goal of Housing and Conference Services is to provide an intellectual and social residence community conducive to the pursuit of academic study, personal development, and that meets the changing needs of a diverse student population. Residence Life supports student success by encouraging growth, educating character, and enhancing the university experience.
Schedule
Estimated 15 of hours per week
Up to 35 hours per week from August 17 - September 4, 2026
Up to 15 hours per week from September 7, 2026 - April 30, 2027
Requirements
6 months of related experience
Compensation
$22.33 / hour
The anticipated start date of this position is August 17, 2026 . This job is in the CUPE Local 3906 Unit 4 Bargaining Unit. This is currently a contract position with a proposed start date of August 17, 2026 and end date of April 30, 2026 .
Job Description
The Residence Life Project Assistant will work closely with the Supervisor of Operations, Training & Development Coordinator, and other members of the Residence Life Management Team (RLMT) to assist with student staff training logistics, large-scale projects/events, and resource organization. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting. The Project Assistant is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and thorough, and demonstrate creativity and sound problem-solving skills.
Job Summary:
Under close supervision, assist with the planning, organization, and implementation of various projects and events for the Department. Work is performed in accordance with established guidelines.
Accountabilities:
Provide virtual and on-site administrative support for projects, events and meetings.
Respond or redirect general inquiries in-person/virtually, by telephone, MS Teams or via email.
Update information regarding projects and events on various communication channels.
Provide virtual and some on-site support for projects, events and meetings.
Collect, update and maintain files, correspondence and records according to established guidelines.
Qualifications:
Education: High school diploma or equivalent.
Experience: 6 months of related experience.
Assets:
Ability to organize and manage multiple projects thoroughly and accurately and follow through on appropriate timelines.
Ability to develop excellent professional interpersonal relationships and communicate effectively.
Demonstrated creativity and sound problem-solving skills.
Demonstrated customer service skills, responsibility, and leadership abilities.
Ability to work independently with minimal supervision, take initiative and be proactive.
Shows maturity, responsibility and a positive attitude towards the tasks at hand.
Working knowledge of computers, database management (Microsoft Excel) and basic design programs (Microsoft Publisher, Adobe Creative Suite (ie. Photoshop, Illustrator & InDesign)).
Knowledge of the McMaster Residence Life system and programs is considered an asset
Additional Information:
This position includes primarily indoor working conditions but will include outdoor working environments. The Project Assistant generally works Monday to Friday, 9am - 5pm but must be able to work flexible hours based on operational needs.
FT Timeline: August 2026 – September 2026 (~35 hours/week)
PT Timeline: September 2026 - April 2027 (~15 hours/week)
Must have full availability during Student Staff August training and Welcome Week (dates TBD typically last two week of August and first week of September)
This role is not flexible with Welcome Week Rep positions
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.
