Job Location: Kolkata
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience.
• Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
• Cross Selling
• Phone Banking
Job Classification
Industry: Banking
Functional Area: BFSI, Investments & Trading,
Role Category: Banking Operations
Role: Banking Operations
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: Medical-MS/MD in Pulmonary Medicine