Operations Support

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the Role

Due to the continued growth of our Ingenia Lifestyle Communities, we have an exciting opportunity for an Operations Support role to join our team. This role will support our Community based teams in administration tasks, assistance with events, relief support in the absence of the Assistant Community Manager or Receptionists, and general day to day duties in a community.

This is a multi-site role that will provide operational support for communities in Logan, Beaudesert, Sunshine Coast and Brisbane. As an Operations Support, you will provide a high level of customer service that supports our community-based teams and residents. Ingenia Lifestyle Communities are a collection of unique communities in nature rich locations, designed for our residents to stop waiting and start living!

This role will require you to have your own vehicle when travelling across sites. A car allowance is provided.

Responsibilities

Support the community-based teams in administrative tasks
Assist in the hosting of and planning of events for residents to enjoy
Engage with residents as a point of contact for feedback and queries
Conduct inductions for new residents entering the community
Assist with support in selling of pre-loved homes for sale
Provide leave coverage for Assistant Community Managers and Reception team members
Support the Area Manager with special projects as required
Take charge of standardisation across the Lifestyle portfolio
About You

Great customer service skills teamed with a positive attitude and a strong attention to detail
Demonstrated experience in an administrative role
Confident and proficient in dealing with challenging conversations
Problem solver with a keen eye for detail
Driver's Licence
Effective time management skills
Police Check
Culture and Benefits

Providing an exceptional service to our residents is one of the most important factors for the success of our business. For the successful applicant, we can offer:

Rewarding and challenging opportunities
Excellent discounts at Ingenia Holiday Parks
Employee reward and recognition programme
Monday – Friday role

If you wish to join a successful team in a growing company, please click on the Apply for this job button and submit your resume.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. You will be required to complete a National Police History Check for this role.

Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check. Read more