Night Audit

Full job description
Located right by Wellington's waterfront, we're the most centrally located, five-star hotel in New Zealand’s capital. With stunning rooms and a variety of dining options perfect for any occasion, we’re all about providing an exceptional experience for every guest.

Your Day to Day

In this key role as Night Audit, you will work closely with multiple departments, including room service and front office operations, to deliver a personalized guest experience that goes beyond expectations.

Your responsibilities.

Handling guest arrivals and departures, ensuring smooth room allocations and check-in/check-out processes.
Running reports and reconciling hotel financials.
Ensuring room service orders are delivered efficiently.
Assisting guests with inquiries and requests, from handling incoming calls to coordinating luggage, transportation, and other services.
What we need from you:

A passion for delivering exceptional guest experiences.
Familiarity with hotel management software (like Opera) and MS Office.
Experience in a luxury hotel environment? Definitely a plus.
Attention to detail and a knack for accuracy with figures.
Work nights (11pm - 7:30am) and availability across different days of the week..
What we offer

We believe in rewarding hard work with some great perks, including:

Paid birthday leave (because we think your special day should be celebrated!).
Free meals
Discounts on worldwide accommodation
Discounts on Food & Beverage
Full training
Retail discounts to make your paycheck go further.
Daily laundered uniforms
Plus, your career growth is in good hands. Through our lifelong development program, IHG career milestones, and transferable entitlements, you’ll be set for success. And of course, those amazing hotel perks like accommodation and food discounts make life even sweeter.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.