Verified Job
Real Estate
Mortgage Information Specialist (18 month contract)- job post Sagen
Real Estate
#801511
Remote / WFH
Sagen
Job Description
Full job description
We’re Sagen
Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.
Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.
Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.
Ready to Make an Impact?
The Mortgage Information Specialist, reporting to the Manager, Customer Service, works in a high-volume contact centre answering general mortgage insurance questions, responding to specific information requests on Sagen products and corresponding with customers and appraisal management companies on outstanding orders.
Here is where you will be focusing to ensure your success
Provide the highest level of customer service in a fast-paced, high-volume contact centre environment.
Respond to general mortgage insurance questions and specific mortgage insurance product information requests received via a toll-free phone number and email.
Provide accurate premium calculations and quotes to our lender partners.
Support the National Underwriting Centre by following up on outstanding appraisals as required.
We’re Sagen
Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.
Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.
Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.
Ready to Make an Impact?
The Mortgage Information Specialist, reporting to the Manager, Customer Service, works in a high-volume contact centre answering general mortgage insurance questions, responding to specific information requests on Sagen products and corresponding with customers and appraisal management companies on outstanding orders.
Here is where you will be focusing to ensure your success
Provide the highest level of customer service in a fast-paced, high-volume contact centre environment.
Respond to general mortgage insurance questions and specific mortgage insurance product information requests received via a toll-free phone number and email.
Provide accurate premium calculations and quotes to our lender partners.
Support the National Underwriting Centre by following up on outstanding appraisals as required.
