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Member Solutions Consultant - Outbound
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#779192
Remote / WFH
Royal Automobile Club of WA
Job Description
Full job description
At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA.
As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient, personalised solutions that help members get the best out of their policy.
Join our Contact Centre team in West Perth as an Outbound Member Solutions Consultant and be among the first point of contact for more than 1.3 million members.
About the role
As an outbound sales and service consultant, you will be responsible for:
Making outbound calls to members daily
Having meaningful conversations with our existing members on their current RAC products
Providing support and general advice to new members
Work to conversion not product sales
This is a fulltime permanent position working Monday - Friday 9am to 5pm.
About you
We’re looking for adaptable customer service and sales professionals who bring:
Strong computer literacy and the ability to confidently navigate multiple systems while engaging with members
Experience working in fast-paced environments with KPIs and sales targets, both individually and as part of a team
Clear, confident communication skills and the ability to build rapport
Empathy and resilience when supporting members through challenging situations
Full Australian working rights
Better journeys begin at RAC
A career at RAC is more than just a job. We’re passionate about our people and committed to creating an environment that supports growth, diversity and wellbeing. You’ll enjoy:
Base salary of $68,340 + Super
Comprehensive fully paid training to set you up for success from day one.
Career growth opportunities as we love promoting from within.
A vibrant Social Club with over 900 members.
Access to exclusive RAC Member benefits.
Why RAC?
When you join RAC, you become part of one of WA’s most trusted organisations, committed to serving our members and giving back to the community.
If you’re passionate about making a real difference for our members and the WA community, we’d love to hear from you.
If you need any assistance with your application, please email Smsrecruitment@rac.com.au.
Apply now and help shape the future of member service at RAC.
At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA.
As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient, personalised solutions that help members get the best out of their policy.
Join our Contact Centre team in West Perth as an Outbound Member Solutions Consultant and be among the first point of contact for more than 1.3 million members.
About the role
As an outbound sales and service consultant, you will be responsible for:
Making outbound calls to members daily
Having meaningful conversations with our existing members on their current RAC products
Providing support and general advice to new members
Work to conversion not product sales
This is a fulltime permanent position working Monday - Friday 9am to 5pm.
About you
We’re looking for adaptable customer service and sales professionals who bring:
Strong computer literacy and the ability to confidently navigate multiple systems while engaging with members
Experience working in fast-paced environments with KPIs and sales targets, both individually and as part of a team
Clear, confident communication skills and the ability to build rapport
Empathy and resilience when supporting members through challenging situations
Full Australian working rights
Better journeys begin at RAC
A career at RAC is more than just a job. We’re passionate about our people and committed to creating an environment that supports growth, diversity and wellbeing. You’ll enjoy:
Base salary of $68,340 + Super
Comprehensive fully paid training to set you up for success from day one.
Career growth opportunities as we love promoting from within.
A vibrant Social Club with over 900 members.
Access to exclusive RAC Member benefits.
Why RAC?
When you join RAC, you become part of one of WA’s most trusted organisations, committed to serving our members and giving back to the community.
If you’re passionate about making a real difference for our members and the WA community, we’d love to hear from you.
If you need any assistance with your application, please email Smsrecruitment@rac.com.au.
Apply now and help shape the future of member service at RAC.
