Verified Job
Accounting - Finance
Mega Walkin Drive Phone Banking Officer
Accounting - Finance
#233894
Remote / WFH
Job Description
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
