Manager Program Business Rules Enablement

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.



Ongoing Fill-Time role
Location: Parramatta with convenient access to major public transport hubs.
Salary ranges from $145,378 to $168,130 plus employers’ contribution to superannuation and annual leave loading


About the role

The Manager, Program Business Rules Enablement ensures the rules that underpin Training Services’ payment and compliance systems are accurate, robust and aligned with policy and contract intent.


You will lead a team responsible for designing, testing, and maintaining the logic behind automated VET provider payments. Your work will streamline processes, improve data quality, and support timely, accurate payments.


The role combines technical understanding, strategic thinking, and practical delivery. You will work across the organisation to translate complex contractual requirements into clear, scalable solutions - while fostering a culture of collaboration and continuous improvement


For further information please click here to view the role description.


About you

You are a confident leader with strong technical skills and a focus on service and outcomes. You understand how automated systems work in a compliance or regulatory setting and enjoy solving complex problems.

You communicate clearly, share knowledge openly, and support others to succeed. You focus on quality but stay focused on what is practical and achievable. You balance detail with big-picture thinking and are committed to public value and continuous improvement.


The preferred candidate will:


Have a deep understanding of the Vocational Education and Training sector. (Desirable)
Have the ability to build and maintain strong relationships across policy, program, technology and data teams.
Have experience designing and maintaining automated rules, validations and controls
Lead and engage teams through complexity and change
Be able to spot problems early, drive improvements, and balance strategic goals with day-to-day delivery
Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.


Essential requirements of the role

Demonstrated understanding of and commitment to the value of public education.


Benefits

Flexible working arrangements
35 hour working week
Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
Flex Leave entitlements, generous holidays leave conditions
Opportunities for advancement and mobility across the Department to support your career growth


How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.


Please refer to the Applicant’s Guide to Applying to assist you with your application.


If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.


All other applicants please submit your application by clicking ‘Apply Now’.


Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC’s validity (up to 5 years)


Closing date Tuesday 17th June 2025 at 11:5+pm.


For role enquiries please contact Alison Faure-Brac, A/ Director Service Quality, via email on alison.faurebrac@det.nsw.edu.au.


We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.


A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months. Read more