Manager - Bank Branch Operations

Deutsche Bank


Branch Operations - ERT
Deutsche Bank • Mumbai, Maharashtra • via Glassdoor
2 days ago
Full–time
No Degree Mentioned
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Job description
Branch Operations - ERT

Job ID: R0358598
Full/Part-Time: Full-time

Regular/Temporary: Regular
Listed: 2025-05-08

Location: Mumbai

Position Overview

Job Title: Branch Operations - ERT

Location: Mumbai, India

Role Description

The Corporate Bank APAC Branch Operations Embedded Risk Team is responsible for supporting CB APAC Operations with first line operational risk management across Operations. Current activities include pro-active 1st Line operational risk management, active monitoring of the findings portfolio, pro-active remediation of issues and ensuring adherence to regulatory and DB minimum standards.

The Embedded Risk Team performs a critical function and joining the team will provide an opportunity to develop analytical, project management and governance skills and build relationships across Operations, Technology, the Corporate Bank business and 2nd and 3rd Line of Defence functions.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities
• Monitoring of the findings portfolio and keep oversight over timely, accurate and complete execution of finding lifecycle events in accordance with the Findings Management methodology to assess the adequacy and effectiveness of internal controls. Partnership with Operations and pro-actively prepare audits to ensure any risks are identified upfront and raised via Self-Identified Issues.
• Instill a control mind set across the organization, ensuring that control focus is prominent.
• Proactively question and challenge Operations to identify areas of potential weakness.
• Establish and maintain strong relationships with Operations teams and its management to build an effective partnership to reduce operational risks across the organization.
• Train and Promote control culture: Foster control capability and accountability across line Business.
• Support risk based incident reviews.
• Coordinate with Line teams to perform Control self assessments / Transaction testing (Risk base appraoch.)

Your skills and experience
• Strong skillset in Governance, Risk Identification and with an exposure to control practices and change
• Good understanding of front to back processes and applications, ideally in payments and end to end Corporate Bank Operations and Management
• 2nd Line of Defense or Audit experience preferred
• Strong analytical skills, high attention to detail, solid organizational and interpersonal skills, and innovative mind-set
• Ability to remain objective and to independently raise areas of operational risk exposure, while maintaining an effective working relationship with the line and other areas within DB.

How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.
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G2G Consultancy Services


Manager - Bank Branch Operations
G2G Consultancy Services • Mumbai, Maharashtra • via IIM Jobs
Full–time
Apply on IIM Jobs
Job description
Officer to Assistant Manager - Branch Operation

Profile: Branch Operation

CTC: 8L to 12L

Open Positions: 1 (IMP. NOTE: communication skills to be 10/10)

Experience: 2 to 4 Years

Location: Mumbai

Sector Specification: Banks, ONLY (no NBFC OR DSA/DST are to be contacted)

JD for the Branch Operations Role - Job Profile:

- Accountable for the day to day smooth error free transactions/duties associated with Branch operations, customer service.

- Acting as the auditor controller at the branch for reviewing, tracking, monitoring self-auditing the various records in the branch ensuring compliance to the rules, processes guidelines of the organization other applicable guidelines.

- Verification of Savings and Current account opening forms with respect to KYC and all the parameters ensuring smooth processing of AOFs and other non-financial transactions.

- Single point of contact for key clients having service requirements (corporates). On boarding new corporate and individual clients (end to end process)

- Authorization of financial transactions, cash, RTGS, NEFT, etc. and processing of other Trade / Forex related transactions.

- Ensuring timely and correct reverts to the queries raised by AML and Compliance team.

- Ensuring best in class customer experience by resolving of customer queries, complaints and grievances. Read more